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Frequent Explorer **

Accidentally voided an invoice

I have a discrepancy in my A/P account. It appears that  I may have accidentally voided an invoice after I had issued payment and now the vendor has a negative balance. The period in which this happened has already been reconciled so I am not able to change the amount of the invoice. How can I correct this error?

Solved
Best answer 02-26-2019

Accepted Solutions
QuickBooks Team

Re: Accidentally voided an invoice

I've got your back, PI1417.

 

We've got just the steps that'll help correct this error.

 

A quick and easy way to resolve this is to recreate the bill and apply the payment, which QuickBooks would now consider as a credit since the attached bill was voided. The steps below will guide you through the entire process:

 

Creating bills in QuickBooks Desktop

  1. From the Vendors menu, choose Enter Bills.
  2. Enter all the necessary details and make sure it matches the one that was voided.
  3. Click Save & Close.

How to re-apply the payment to the bill

  1. From the Vendors menu, choose Pay Bills.
  2. Check the correct bill.
  3. Click the Set Credits button.
  4. In the Credits tab, select the bill payment.
  5. Click Done, then Pay Selected Bills.

 

With these instructions, I'm confident that you'll be able to correct the discrepancy in your Accounts Payable account like a pro in no time! Of course, you can always keep in touch with me should you need further assistance.

 

Thanks for coming to the Community, wishing you and your business all the best.

 

2 Comments
Established Community Backer *

Re: Accidentally voided an invoice

Enter an vendor bill in the current period.  Go to vendor pay bill.  Highlight the bill and apply the credits that show up on the right.

QuickBooks Team

Re: Accidentally voided an invoice

I've got your back, PI1417.

 

We've got just the steps that'll help correct this error.

 

A quick and easy way to resolve this is to recreate the bill and apply the payment, which QuickBooks would now consider as a credit since the attached bill was voided. The steps below will guide you through the entire process:

 

Creating bills in QuickBooks Desktop

  1. From the Vendors menu, choose Enter Bills.
  2. Enter all the necessary details and make sure it matches the one that was voided.
  3. Click Save & Close.

How to re-apply the payment to the bill

  1. From the Vendors menu, choose Pay Bills.
  2. Check the correct bill.
  3. Click the Set Credits button.
  4. In the Credits tab, select the bill payment.
  5. Click Done, then Pay Selected Bills.

 

With these instructions, I'm confident that you'll be able to correct the discrepancy in your Accounts Payable account like a pro in no time! Of course, you can always keep in touch with me should you need further assistance.

 

Thanks for coming to the Community, wishing you and your business all the best.

 

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