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oscortega
Oct 27, 2018 7:45 PM UTC
Solved

Duplicate Invoice numbers

How can I turn on the duplicate invoice notification feature in QuickBooks online.  I've been made to understand that QuickBooks offers such a feature, but I cannot find where to enable.  I read that it is in the "Advanced Settings" area.

 

Thanks

oscortegaAnswer
Oct 27, 2018 7:56 PM UTC

Please disregard.  I've located the setting with further digging. :)

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23 replies

oscortegaAuthorAnswer
Oct 27, 2018 7:56 PM UTC

Please disregard.  I've located the setting with further digging. :)

benthepi
Jan 31, 2020 2:23 AM UTC

Is this feature with Quickbooks Self-employed as well? Thanks 

vpcontroller
vpcontroller
Level 7
Oct 27, 2018 8:44 PM UTC

 

@oscortega

Currently, there isn't an option in place to warn if duplicate customer invoice number is used with the popup message window in QBO at this time. They have warning notice for Vendor Bill (from the Advanced tab), but not for Customer Invoice.

Usually, if you turn-off "Custom transaction numbers" from the Sales settings, you should not see duplicate customer invoice numbers.

 

    oscortegaAuthor
    Oct 27, 2018 9:00 PM UTC

    Thank you.

    MitziS
    Nov 1, 2018 5:13 PM UTC

    Okay, glad the other person figured it out, but I have not, where do I find the" Customer Transaction number" to turn that off. I really need to figure out how to stop the duplicate invoice numbers.

     

    Thanks

    Tina_hgjones
    Apr 17, 2019 5:56 PM UTC

    Can  you tell me how and where you found to PREVENT duplicate invoice numbers from happening   

     

     

    Tina_hgjones
    Apr 17, 2019 5:59 PM UTC

    How do I prevent duplicate invoice numbers from occurring ??    I use different templates 

      IamjuViel
      IamjuViel
      Level 8
      Apr 17, 2019 8:53 PM UTC

      Thank you for joining in this thread, @Tina_hgjones.

       

      I can share additional insights in making sure you'll not get duplicate invoice numbers in QuickBooks.

       

      Currently, the ability to receive a reminder or prompt if there are duplicates in your invoice number while creating it is not yet available. This option is only available with creating bills and checks. 

       

       

      On the other hand, if you have not enable the Custom Transaction Numbers option, the system will automatically assigned invoice numbers. This is true whether you create invoices using the same template or different one's.

       

      To verify your account's settings, kindly follow the steps provided by my colleague, @196027.

       

       

      Always feel free to visit us here in the Community if you have other questions about creating invoices using different templates in QuickBooks Online. I' m always here to help.

        chonkyfire3000
        Dec 17, 2019 9:00 PM UTC

        Even with "Custom transaction numbers" not enabled QB online still duplicates invoice numbers for many of our clients.  We have called tech support and they have no idea how to fix.  Does anyone have an answer?

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