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O
oscortega
October 27, 2018
Solved

Duplicate Invoice numbers

  • October 27, 2018
  • 4 replies
  • 1 view

How can I turn on the duplicate invoice notification feature in QuickBooks online.  I've been made to understand that QuickBooks offers such a feature, but I cannot find where to enable.  I read that it is in the "Advanced Settings" area.

 

Thanks

Best answer by oscortega

Please disregard.  I've located the setting with further digging. :)

4 replies

O
oscortegaAuthorAnswer
October 27, 2018

Please disregard.  I've located the setting with further digging. :)

B
benthepi
January 31, 2020

Is this feature with Quickbooks Self-employed as well? Thanks 

vpcontroller
vpcontroller
Level 7
October 27, 2018

 

@oscortega

Currently, there isn't an option in place to warn if duplicate customer invoice number is used with the popup message window in QBO at this time. They have warning notice for Vendor Bill (from the Advanced tab), but not for Customer Invoice.

Usually, if you turn-off "Custom transaction numbers" from the Sales settings, you should not see duplicate customer invoice numbers.

 

    O
    oscortegaAuthor
    October 27, 2018

    Thank you.

    M
    MitziS
    November 1, 2018

    Okay, glad the other person figured it out, but I have not, where do I find the" Customer Transaction number" to turn that off. I really need to figure out how to stop the duplicate invoice numbers.

     

    Thanks

    T
    Tina_hgjones
    April 17, 2019

    Can  you tell me how and where you found to PREVENT duplicate invoice numbers from happening   

     

     

    T
    Tina_hgjones
    April 17, 2019

    How do I prevent duplicate invoice numbers from occurring ??    I use different templates 

      IamjuViel
      IamjuViel
      Level 8
      April 17, 2019

      Thank you for joining in this thread, @Tina_hgjones.

       

      I can share additional insights in making sure you'll not get duplicate invoice numbers in QuickBooks.

       

      Currently, the ability to receive a reminder or prompt if there are duplicates in your invoice number while creating it is not yet available. This option is only available with creating bills and checks. 

       

       

      On the other hand, if you have not enable the Custom Transaction Numbers option, the system will automatically assigned invoice numbers. This is true whether you create invoices using the same template or different one's.

       

      To verify your account's settings, kindly follow the steps provided by my colleague, @196027.

       

       

      Always feel free to visit us here in the Community if you have other questions about creating invoices using different templates in QuickBooks Online. I' m always here to help.

        C
        chonkyfire3000
        December 17, 2019

        Even with "Custom transaction numbers" not enabled QB online still duplicates invoice numbers for many of our clients.  We have called tech support and they have no idea how to fix.  Does anyone have an answer?

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