Is your Progress Invoicing feature turned on? If so, that's the reason why you can't change the quantity of the items when converting estimates to invoices. You can either turn it off or edit the quantity on estimate. This way, the system will allow you to change the item details when making invoices.
Let me know if you need anything else. Thank you!
I'll add a few details, Pamvanart.
You can only change the percentage and amount once you convert an estimate or create a progress invoicing. You may want to follow GarlynGay's suggestion at the top.
Let me include this article to help you manage your progress invoices: Set up and send progress invoices in QuickBooks Online.
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Welcome to this thread, LCORREA.
I can share some information about the process of turning an estimate into an invoice.
The Quantity (QTY) column shown when you convert an estimate to an invoice cannot be edited. You'll need to make the changes in the quantity by opening the Estimate transaction.
If you need to recreate the estimates, you can check out this article for the steps: Set up and use estimates.
You can use the Audit Log to look for the estimate which you want to convert to an invoice.
To do that:
Learn more about using the Audit Log Feature through this article: Use the audit log in QuickBooks Online.
Once you found the estimate, you can start editing the quantity from there. Then, proceed to Copy Estimate to an Invoice
You might also want to check out this article for more tips on how to customize your templates including estimates in QBO: Customize invoices, estimates, and sales receipts in QuickBooks Online.
The Community will always have your back if you need anything else in running your business in QuickBooks Online. Have a good one.
Was anyone able to figure out how to change the quantities from estimate to invoice? I see that all the answers listed to the above questions really do not answer the question or show you where to find the answer. Can't they just give us a straight answer on this???? UGH, QB you drive me crazy with your lack of communication and customer service.
Please advise if anyone out there found teh answer.