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January 18, 2019
Question

Is there a way to receive payment notifications through text every time a client pays the invoice?

  • January 18, 2019
  • 15 replies
  • 39 views
No text available

15 replies

Level 5
January 18, 2019

Hi there, neto1.

 

Thanks for taking the time to reach out to us. Allow me to address your concern, so let me get this straightened out. 

 

As of now, QuickBooks Online doesn't have any feature to sent a notification through text once the customer made a payment for their invoice. I can see how this feature would be helpful for you, I'd recommend sending feedback directly to our product developers for future updates. 

 

Here's how you can send feedback: 

  1. Click the Gear Icon.
  2. Select Feedback
  3. Click Next and choose Feedback under Category option.
  4. Select Save

For future reference, you can visit this article: How to record a customer payment

 

Please know that you're always welcome to post if you have any other questions. We're always here to help you out. 

August 23, 2020

Hello,

It's been 1.5 years since this question was posed. Any updates? I too would like a text alert when an invoice has been paid or at least submitted for payment.

Thanks,

Aaron D

August 23, 2020

Hello,

It's been 1.5 years since this question was posed. Any developments? I too would like to receive a text message alerting me when an invoice has been processed, or at least submitted. It's hard to provide a quick service turnaround if you have to wait 2-3 days to see if the money shows up.

Thanks for your time!

Aaron D

Level 9
August 23, 2020

I appreciate your time for reaching out to the Community, DoubleACampGuy.

 

For now, you can receive a notification alerting an invoice has been paid via email based on your merchant account set up. You may consider looking for a third-party application that integrates with QuickBooks Online. This way, you'll be able to get a text alert when an invoice has been processed.

 

You can find apps here: https://quickbooks.intuit.com/app/apps/home/.

 

While we continue to make your experience with us even better, I would also encourage you to visit our QuickBooks Blog site to be updated with the recent developments made in QBO.

 

If I can be of any additional assistance, please feel free to let me know by commenting below.

August 24, 2020

Thank you for your reply. I visited your suggested link. Do you have any recommendations of apps that would do that? I didn't know what to search for.