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Level 7
January 7, 2019
Question

Quickbooks Customer Service Number?

  • January 7, 2019
  • 7 replies
  • 10 views
No text available

7 replies

QuickBooks Team
January 7, 2019

Hello krenzkekk,

 

You can use this link to reach out to our QuickBooks Customer Care team using this link: Get Help with QuickBooks Online.

 

Meanwhile, you can also provide additional details of you concern so we can give you a hand. 

 

Any information and screenshots would be much appreciated. Thanks in advance!

January 30, 2019

I have a suscription of quickbooks Premier 2018. I don't need automatic payroll so I activated quickbooks manual payroll. I made all the configurations and some tests. After few hours it appear a line in the employees tag that read Payroll done for you and is blocking me for use the manual function.

I'm really sure is a automatic feature trying to force me to use the paid suscription of Payroll online, but I don't needed because I'm using it in the Dominican Republic.

Can you give me some advise here? Thanks.

JessT
Moderator
January 30, 2019

Hi Robert Lorenzo,

 

Payroll done for you is just another clickable option under the Employees menu. When you select Pay Employees instead and enter the details of the employee's payroll, are you receiving a popup about payroll done for you? I'd like to understand which part it blocks you from entering your payroll data.

 

If the offer pops up, you can click the close button. Then, continue working with your payroll. If you can't close it, you can repair QuickBooks.

 

Please join us back here if you need anything else.