Question

Quickbook Desktop Discontinued

Forum|Forum|3 years ago
February 13, 2023
67 replies
236 views

I got to know that Quickbook is discontinuing add on services and support services in some version of Desktop after May 31, 2023.

Just wanted to know if Quickbook is discontinuing all add on services on all version of Desktop or on just Quickbook Desktop 2020 version.

I use Quickbook Desktop Pro 2021. Do I have a reason to worry?

QuickBooks Desktop

Angelyn_T

Moderator

Hi there, @dhavalkakadiya. I'm pleased to share more information about the QuickBooks Desktop (QBDT) discontinuation policy.

You don't need to worry about your subscription. With QBDT Pro 2021, you'll still enjoy the add-on services and be able to subscribe to live technical support or any of the other Intuit services that can be integrated with QuickBooks.

These are the only products affected by the discontinuation after May 31, 2023:

QuickBooks Desktop Pro 2020
QuickBooks Desktop Premier 2020 (General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail)
QuickBooks Enterprise Solutions 20
QuickBooks Premier Accountant Edition 2020
QuickBooks Enterprise Accountant 20
QuickBooks Desktop for Mac 2020

I'm also adding this article for more information: QuickBooks Desktop service discontinuation policy.

Aside from that, you may check out the resources from this link as your guide while tracking your QBDT entries in the future: QuickBooks Desktop help articles.

It's my pleasure to share this information with you today. If you have follow-up questions, let me know by leaving a comment below. I'm just a few clicks away to help. Keep safe!

D

dhavalkakadiyaAuthor

Thanks for your reply.

Just wanted to understand one more thing.

How do I update my current version of Quickbook Desktop (Pro 2021) to Pro 2023?

S

SKC23

QB Desktop 2021 is the last version you can run with the one time license. Login to your CAMPS as the Primary Contact to make sure your license status.

I ran my last payroll for June 2023 with the payroll subscription still active before it shuts down. I have been manually doing my payroll for the last two months to make sure I "Got it right" before losing the payroll feature. And wouldn't you know it, Qbooks was already messing with tax amounts and making incorrect totals for taxes within my payroll. Lucky for me I have been preparing for this change for two months by creating a payroll worksheet with all the withholding amounts. Folks - payroll is easy to calculate. Just be very cautious. Qbooks is trying to scare you by saying you will have incorrect payroll. Bologna!!.. Yah, it'll be a little bit more work on my end, but well worth it... Qbooks, you have lost your way by discontinuing the desktop single license version with payroll. QB Online is not only a horrible product fraught with so many glitches in all of its capabilities, but it is so expensive. And the amount of time I have wasted going thru help to get them to fix some glitch is hours and hours. I hope you will see that this change is a horrible change and bring back the old desktop, the product that made qbooks a successful and quality product.

E

Ellie Corbett Hannum

I only use QuickBooks' check register to indicate expenses and deposits. That's all I use it for. Will I be able to continue to do that without having to upgrade?

E

Erika_K

QuickBooks Team

Let me provide some information about the discontinuation policy on QuickBooks Desktop (QBDT), Ellie.

Yes, you'll still be able to use the QuickBooks check register without upgrading to the newest release. However, you may have to access your account or company file without utilizing the internet to prevent the system from asking you to upgrade your QBDT version.

If you are using an outdated one, you may experience performance issues. I suggest performing basic troubleshooting steps to resolve these. Additionally, you can utilize the QBDT Tool Hub to address common problems and errors, such as company file issues, network problems, installation issues, and various error codes.

I'll add this article for additional info: QuickBooks Desktop service discontinuation policy.

Moreover, you can browse through these resources to learn about managing your check registers in QBDT:

Don't hesitate to post here in the Community space if you have more questions about the discontinuation policy. Stay safe!