Question

Quickbook Desktop Discontinued

Forum|Forum|3 years ago
February 13, 2023
67 replies
197 views

I got to know that Quickbook is discontinuing add on services and support services in some version of Desktop after May 31, 2023.

Just wanted to know if Quickbook is discontinuing all add on services on all version of Desktop or on just Quickbook Desktop 2020 version.

I use Quickbook Desktop Pro 2021. Do I have a reason to worry?

QuickBooks Desktop

Angelyn_T

Moderator

Hi there, @dhavalkakadiya. I'm pleased to share more information about the QuickBooks Desktop (QBDT) discontinuation policy.

You don't need to worry about your subscription. With QBDT Pro 2021, you'll still enjoy the add-on services and be able to subscribe to live technical support or any of the other Intuit services that can be integrated with QuickBooks.

These are the only products affected by the discontinuation after May 31, 2023:

QuickBooks Desktop Pro 2020
QuickBooks Desktop Premier 2020 (General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail)
QuickBooks Enterprise Solutions 20
QuickBooks Premier Accountant Edition 2020
QuickBooks Enterprise Accountant 20
QuickBooks Desktop for Mac 2020

I'm also adding this article for more information: QuickBooks Desktop service discontinuation policy.

Aside from that, you may check out the resources from this link as your guide while tracking your QBDT entries in the future: QuickBooks Desktop help articles.

It's my pleasure to share this information with you today. If you have follow-up questions, let me know by leaving a comment below. I'm just a few clicks away to help. Keep safe!

L

LeSLP

Hi. I have received a couple emails from someone wanting to discuss the discontinuation. I am making sure that this is not a scam. I do not think my version is being discontinued. I used Quickbooks Desktop Pro 2021.

Thank you.

S

SarahannC

Level 9

Thank you for letting me know and responding about my concern.

The email is from intuit.com

Here is the email:

Thank you for revisiting this conversation, LeSLP. Yes, the email originates from our side since the email address ends with @intuit.com.

The email you received about the discontinuation of QuickBooks 2021 software means that QuickBooks release new version of product soon to take advantage of technological advancements, improved features, security enhancements, and compatibility with new operating systems.

When it's available, discontinuing older versions encourages users to upgrade to a more secure version. As of now, QuickBooks Desktop Pro 2021 is still supported. I suggest checking this article to know more about the service discontinuation: QuickBooks Desktop service discontinuation policy.

If you have questions, you can always add another post in this thread or contact our support for more information on the discontinuation and available upgrade options. Take care and stay safe always!

E

Ellie Corbett Hannum

I only use QuickBooks' check register to indicate expenses and deposits. That's all I use it for. Will I be able to continue to do that without having to upgrade?

E

Erika_K

QuickBooks Team

Let me provide some information about the discontinuation policy on QuickBooks Desktop (QBDT), Ellie.

Yes, you'll still be able to use the QuickBooks check register without upgrading to the newest release. However, you may have to access your account or company file without utilizing the internet to prevent the system from asking you to upgrade your QBDT version.

If you are using an outdated one, you may experience performance issues. I suggest performing basic troubleshooting steps to resolve these. Additionally, you can utilize the QBDT Tool Hub to address common problems and errors, such as company file issues, network problems, installation issues, and various error codes.

I'll add this article for additional info: QuickBooks Desktop service discontinuation policy.

Moreover, you can browse through these resources to learn about managing your check registers in QBDT:

Don't hesitate to post here in the Community space if you have more questions about the discontinuation policy. Stay safe!