Running Pro 2015. I am trying to email an e-invoice and I am unable to. I keep getting the error "Server Connection Error. Something went wrong. Try again to send an e-invoice. Alternatively, you can choose to send a regular invoice without the "Pay Now" Link. <Send Regular Invoice> <Try Again>". I started getting this error on an old computer so I moved my installation to a new computer, was able to send one e-invoice then started getting the error again. I am able to send a regular invoice to email just fine. Thank you for the help!
Hello efarmer,Thanks for reaching out to us here in Community.
Thank you for posting this! I'm on week 3 of troubleshooting our payments account. Thought I had it solved (permissions issues) and then we started getting the same message as you. We had to create and link a new Merchant ID during the troubleshooting process. Could not figure out why it was popping up. You just saved me hours of troubleshooting, thank you!
Hi there, @dfischer.
We're glad to provide insights to get you going. Our goal here is to make sure you can sort out your issue with the payments account in QuickBooks Desktop.
Feel free to get back if you have more questions or need some QuickBooks tips. We're always here to help you. Have a good one!