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Voucher checks default printing is double sided. How do I permanently correct this so it does not print on the back of the voucher checks?

22 replies
219 views

Deleting double sided printing when printing voucher checks.

QuickBooks Desktop

Level 5

QuickBooks calls the printer driver, which tells Apple's print dialog what to display. Double sided is a function of the printer driver. Unselect it in the print dialog. Normally these settings stick for future use so once unchecked it should stay unchecked.

Raywhite28

Level 6

Sounds like a printer setting.

B

bish-sfiAuthor

When you select print, the screen brings up the print menu for you to verify the check number, etc. and the default box is check for printing on both sides. This is in QuickBooks and not a printer option.

S

SoozeH

This might help if, like me, you are running QB in Windows in a Parallels Virtual machine:
Start the Windows virtual machine and go to the top menu bar, click on Actions--> Configure--> Hardware--> Share Printer--> please enable the " Show page setup before printing"

S

SWHARRIS

This was EXACTLY what I needed. Must've been an update on Parallels...boy! You never know when they are going to shoot you in the foot!

JaneD

Level 6

Welcome to the Community, SWHARRIS.

Thanks for joining with us. I can provide additional details about the product updates.

If your software is set to Automatic Updates, QuickBooks will prompt you once you're connected to the internet. Automatic Updates ensures that you have the latest improvements and updates.

To enable the Automatic Update feature, please follow these steps:

Go to Help.
Choose Update QuickBooks Desktop.
Go to Options.
In the Automatic Update section, click on the Yes radio button.
Click on Save and Close.

I've attached some screenshots below, so you'll know what I'm referring to.

For more in-depth information about the product updates, you can refer to this article: Recent changes, improvements, and fixes in QuickBooks Desktop 2019.

That should do it. Fill me in if you have further questions. I'm always glad to answer them. Have a great day.

S

SkinnyRaven

Level 6

I agree. There is no double side printing from within QB Mac.

M

MicheleTheRanch

We are having the same issue but have a unique set up.

We have a Physical Windows Server and are connecting via a VPN via our Macbooks.

Apple and Windows states they don’t support this and our IT person who configured all this is stumped.

It shows in the printer configuration that it's set to not print 2 sided but when I select the printer - it doesn't give option to even select 1 or 2 sided.

C

Candice14

Level 8

Good evening, @MicheleTheRanch.

Thanks for chiming in on this thread. Let me point you in the right direction to get this handled.

Since Apple, Windows, and your IT person don't know what the best solution is for you, I recommend contacting our Customer Support Team to get this taken care of. They'll be able to use a screen share tool to see why this may be occurring. Here's how:

Go to the Help menu.
Press the QuickBooks Desktop Help option.
Click the Contact Us button/hyperlink.
Enter your question and hit Let's talk.
Scroll down and pick to Get a callback.

It's that easy!

Keep us updated on how it goes. We're always here to have your back. Wishing you and your business continued success!

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