Change in payment method

Welcome to QuickBooks Community, CIPL..

Intuit payment method for QBO subscription requires a debit or credit card. If your Net Banking has this, then it is supported.

To sort this out, can you tell me what the exact error is? Any additional details will be appreciated. This will help me look for more a effective way on fixing this issue with changing payment method.

In the meantime, let's try some basic troubleshooting to see if it's the browser that's causing this behavior.

Let's start by accessing your account through a private browser or incognito window. This is a good place to start the troubleshoot since this type of browser doesn't store cache.

You can refer to the following keyboard shortcuts below:

• Google Chrome: Ctrl + Shift + N
• Microsoft Edge: Ctrl + Shift + P
• Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N

Try changing the payment method again. If it works, go back to your original browser and clear the cache to make sure your browser functions more efficiently. Otherwise, you can try other supported browser to help narrow down the cause of this behavior.

Here's an article for more information about changing your payment information in QBO. This article is for QuickBooks Online Global version and can be applicable to all QBO versions: Update the payment information for your subscription.

If there's anything I can help you with, feel free to drop me a reply below. Hope you have a good one.

I am adding all the required details in the net banking portion but when I put the UserID and password it shows the error as this is incorrect log-in credentials even though it is the same credentials that we are using.

I want to make sure you're able to change your payment method in QuickBooks Online from credit card to net banking, CIPL.

To get this sorted out, I'd suggest getting in touch with our QuickBooks Online Support to help you update your payment method in QuickBooks Online. All account-related concerns need to be directed to our phone support for security purposes.

You can also request a callback from our Support instead of waiting on hold for an available agent. Here are the steps to complete the process:

1. Click the Help option in the top-right corner of your QuickBooks product.
2. Enter your issue in the chatbox (for example subscription) and review the results.
3. Our Chat Support will provide steps in accordance to your concern and a phone number that you can call for further assistance.
   

The following article is a good reference: Help Articles for QuickBooks Online. It contains more information on how to handle your billing and subscription as well as links on how to manage your QuickBooks Online account.

Please let me know how it goes by clicking the Reply button below. I want to make sure this is taken care of and I'm always here to assist you with QuickBooks. Have a lovely week!

Hi Team,

We are trying to contact on the given number, but the number is either keeps on ringing or on busy mode. Please share other contact details, so our issue will get resolved.

Thanks for taking the time to reach us back, CIPL.

I'd like to inform you that the phone support for QuickBooks Online Inda version is unavailable. However, you can reach our QuickBooks Chat Support to help you change your payment method.

Here's how to get in touch with them:

1. Go to Help.
2. Click Contact Us.
3. Enter your question and click Let's talk.
4. Click Start a chat.
   

Also, feel free to visit this link where you can gain more tips and articles for future use: Welcome India customers to Global Community.

Let me know if there's anything I can help with by leaving a reply below. I'd be glad to help. Have a good one.