Hello again. So I went back to the most recent pay run I wanted to delete - this was week commencing 18 Jan. However, it won't let me delete it. When I tried to...
I excluded the payments from Banking and this meant everything was then balanced.I then found the Journal for the first excluded payment. I "copied" the entry (...
They are definitely matched to correct bank account. Basically I think I unmatched them on the journal entry (can't remember why) and now they are coming throug...
Have used the Contact Us support in QuickBooks Online as advised. The Tech Team were great. I shared my screen with them so they could check everything was set ...