People - I figured it out!!!! The customer charge and the customer credit were posted to two different A/R accounts!?! And - to make matters a bit more challeng...
There are 2 JEsThe first JE Debits the A/R account 1115 for 100 and credits the bad debt acct 5510 for 100The 2nd JE credits the A/R account 1115 for 100 and de...