Skip to main content

SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
fatemeh fardanesh
February 2, 2022
Question

account

When I create a credit card account, I make a non-zero balance account. Now I want to remove that. What should I do? This balance is in the chart of account, not in the account register. I use QB online.

2 replies

JamesM4
Level 6
February 2, 2022

Hi fatemeh fardanesh,

 

Welcome to the Community. QuickBooks Online is a powerful program that enables you manage your accounting with peace of mind. I'll be happy to share more info and make sure you're on the right track. 

 

To make sure we're both on the same page, could you walk me through how you created the non-zero balance on your end? If you're referring to the beginning balance, you can correct it using the steps in this article here. The article provides the necessary steps required in order to reflect the correct balances on your account. 

 

Feel free to keep me posted on how you make out. I'll be on standby in case you need anything else. 

fatemeh fardaneshAuthor
February 3, 2022

When I want to create an account, the first I choose "When do you want to start tracking your finances from this account in QuickBooks?" and also I enter the amount in the section "what was your account's balance on mm/dd/yy." so this amount is shown just in account chart, not in the account history.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement