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Mikaylaquon12344
New Member
September 1, 2026
Question

help worh banking

  • September 1, 2026
  • 1 reply
  • 10 views

Hi there I am trying to use my quick books but I have an old account with intuit that has my banking information so it won’t let me connect my bank card as it says it is connected to an existing account. 

The email is [PII removed]

 

There is no way for me to cancel the card unless I subscribe but I am not subscribed to QuickBooks so I wouldn’t want two of the very same apps 

1 reply

EvethCQuickBooks Team
QuickBooks Team
September 1, 2026

Because your bank card is linked to an older, unsubscribed Intuit profile, you cannot see or manage that connection from the banking tab right now. To resolve this, I recommend contacting our Intuit live experts for assistance. They can help you access the older, inactive profile and unlink your bank account.

 

Once done, you can log back into your active QuickBooks account and connect your card normally without needing to subscribe to the old account.

 

If you need any further assistance, we are always here to help!

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