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New Member
September 1, 2026
Question

help worh banking

  • September 1, 2026
  • 1 reply
  • 2 views

Hi there I am trying to use my quick books but I have an old account with intuit that has my banking information so it won’t let me connect my bank card as it says it is connected to an existing account. 

The email is [PII removed]

 

There is no way for me to cancel the card unless I subscribe but I am not subscribed to QuickBooks so I wouldn’t want two of the very same apps 

1 reply

QuickBooks Team
September 1, 2026

To connect your bank card to your current subscription, check your bank's official website or banking portal to see whether you can disconnect it from Intuit directly. If your financial institution does not offer this option, contact our Intuit live experts for assistance. They can help you unlink the card from your old profile so you can add it to your active account.

 

Once you revoke the access, go back into your active QuickBooks Online account and connect your card normally.

 

If you need further assistance related to QuickBooks, don't hesitate to reach out. We're here to help you.