How do I reactivate my subscription?

Hi kimmijo1971,

Thanks for reaching out here.  Welcome!  It's great to hear that you're on your way back to QuickBooks Online for your Business.  I'd be happy to help!

Once your account falls inactive, you'll have one year to login and re-subscribe.  Here's how;

1. Sign into QuickBooks Online with your User ID and Password, if you can't remember your password, hit 'forgot password'.  Follow the steps to create a new password and login.

2. Click on Settings ⚙ in the top right

3. Select Account and Settings

4. Open Billing and Subscription from the left menu

5. Click on Re-subscribe and enter your Payment method

Here's a helpful guide for your reference.

If you require additional assistance, please don't hesitate to contact us.  Your success is our number one goal and we'd love to help!

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to reach back out if you have any other questions.  We're here for you!