How do we report double charging of subscription payment?

Hey there, accounting-thewe.

Thanks for reaching out to us here. I'd be happy to point you in the right direction.

 Our number one goal is to make sure you get the support you need. In order to better assist you, I recommend reaching out to the support team outside of the Community for further assistance. You can reach them by following these steps below:

Schedule a Callback: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback

Feel free to reach back out if you have any other questions.