Account Management

where could I find set up calling book as I log in my account ?

No text available

Hi folks! I have a client whose bank accounts disconnect from QBO, requiring re-verification. This client has access to the bank account, but does not have the QBO user permissions necessary to re-connect these accounts when they disconnect. Typically, we would make these users administrators, so that they can do this. However, the client's security compliance team does not want any users (that are not us, their bookkeepers) to have the permissions that would allow them to alter data entries. We essentially are looking to provide this user with view-only access for everything, with an exception that allows them to reconnect their bank feeds when they disconnect. Is this possible? If not, is there any way to work around this? Thank you!

Hello, I have contacted QB support on Sept 9th to have someone removed completely from accessing my personal account, as of Oct 7th that individual still has access with their email address.Please provide detail easy steps to remove them. Thank you

No text available

No text available

Login screen hung

No text available

One of my users has the email option but the other user only has the text option and that is not convenient.

No text available

No text available

How to log in pay of employee?

No text available

My client cannot proceed to sign the tax documents, they are getting authentication has failed after entering the code. What's wrong?

No text available

Hi Community! I’m having trouble switching my QuickBooks from multi-user mode to single-user mode. Whenever I attempt to switch, it doesn’t respond. Has anyone else faced this issue? Any troubleshooting tips or solutions would be greatly appreciated. Thanks for your support!

I updated my windows system, and had to reinstall my Quickbooks pro. I did backup frequently before, and used the most recent saved backup file opened my work. Then, the " script error" begins to show up once I open Quickbooks, and all the attached files are lost! How can I get back those files?

Our company has transitioned to an ERP system in mid 2022. We have used QBO eversince prior to the switch. Our current subscription is still the Quickbooks Online Advanced. We would like to downgrade the subscription to just be able to access all historical transactions and back up documents. What is the best plan to switch to? Will appreciate your advise as we want to make sure we retain the historical data. Thank you very muchAlma

I've cleared my cache and storage, I assume the data is online

The windows to select to/from accounts is missing.

We bill in U.S funds but cannpt seem to set up our invoicing to recieve U.S dollars

I would like to add an alert on the employment anniversary date of each employee, how can I do that?

My subscription is expired and I would like to renew it.

No text available

No text available