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Home
QuickBooks Q&A
Account Management

Account Management

1,534 Topics
2,624 Replies

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1534 Topics

How can I transfer the primary admin to my client when they have an EasyStart subscription level? Will this affect the wholesale billing subscription cost?

One of my clients has an EasyStart subscription, and I am the primary admin for the account since it was created by my firm. He has asked that I make him the primary admin. Since he only has access to one User, I can't do this on my own, so how can I go about doing this? Also, will this cause any change to his wholesale subsc/ription price since his subscription is charged through my firm

2 years ago

suegibbs-inreach

Account Management

My quickbooks desktop that I still need to access from time to time says expired, what do I do?

I am catching up on my taxes.  I migrated from quickbooks pro on my desktop to quickbooks online last May.  Because my books were hugely behind the migration was messy.  Now it won't let me open my desktop saying it's expired.  How do I access it?

122

2 years ago

accounts-berloni

Account Management

Can someone confirm that we can file multiple years for a client once we get the T1 and T2 Pro Tax subscriptions? I have a couple of clients that are behind a few years.

No text available

2 years ago

ashlashme-hotmai

Account Management

How do I fix my quickbooks so it stays in canada

No text available

113

2 years ago

netincomebookkee

Account Management

Why am I getting the following message when I try to log into QB online. We can't show your client list right now. You can still add a new client.

No text available

2 years ago

mohsin-streamyou

Account Management

How to submit my pro advisor profile in Proadvisor directory if I am living in Pakistan. Why I cannot enter Pakistan address in the address column?

I am Quick Books Proadvisor from Pakistan. How can I submit my profile to Proadvisor directory?

111

2 years ago

jtocpropertymain

Account Management

How do I give my accountant access to my account

No text available

2 years ago

joshmacewen-gmai

Account Management

Are the on-demand webinars for "Introduction to QuickBooks Online Accountant" working for anyone else?

When I click to register it takes me to Zoom, where it says "This recording does not exist."

2 years ago

karlamaren-rodri

Account Management

Hi there, how do you categorize payments for -business internet-subscription to software (like quickbooks)-Garbage bin (GFL Environment)Thanks

No text available

2 years ago

connie-conniebak

Account Management

How can I delete an accountant user in my QBO file?

No text available

2 years ago

goodmarkcleaning

Account Management

How to cancel e- payment to quickbooks online

How to cancel e-payment

2 years ago

dthskye-gmail-co

Account Management

Can i still access the account after cancel the subscription?

No text available

162

2 years ago

remitaxexpert-gm

Account Management

Hello,I have another staff working with me through my company Turbo tax subscription. When I update the tax settings, changes are not saved after I click save.

I will like to have each tax preparer has the unique tax preparer information attached to their tax profile account. However, the tax preparer information in the tax settings doesn't update after making changes in each staff user account.

2 years ago

Fibremaster

Account Management

Second Computer - One USER

I have a business and wish to stop lugging equipment back and forth home.  I need to know the following :I have a single user B desktop license that was e- delivered and available for download.  Can I load onto both?  I am pretty sure I can so long as I continue to log in with same ID/Password and update both to be synced with current info. Suggestions to this not so techy person? 

121

2 years ago

anuttarayoga

Account Management

What to do when my bank requires 2 dactor authentication? Quickbooks never updates.

No text available

2 years ago

Microdent

Account Management

issues with downloading accountants copy

No text available

2 years ago