Account Management

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can we continue to use her same sign in method?

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When I open quickbooks suddenly close  

So my accountant asks me to check an entry on my QB, and when i go to the bank register the exact entry that he sends me a screen shot is no longer there. I check further and multiple entries are no longer presented. My accountant shares his screen with me and lo and behold his version of the same database is fine, it is just mine that does not show the data. Then we go in via reports and we find the data on my screen does appear but have to find a funny way to get there. once again, going via transactions to register the data is totally missing. How will i do a reconciliation of i can not see the data. Is this me or is it just typical thickbooks programming?

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I have a client that is asking me how to remove her credit card number from her QBO file since I took charge of her subscription? We cant find how to do it. so me guidance please 

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When I create a new User, or New Supplier. Search for them DOES not workQBO 'Support" is a waste of my time one hour on phone and they did not understand or resolveWhen I create a 'new User', or 'New Supplier'. Search for with name or phone DOES not find the 'new User', or 'New Supplier' that was in the search

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I got a Receipt with two different payment one is Masterdcard and other one is Debit card  on one Receipt. how to separate them in Receipt field?Thanks

how can i reset my password for quickbooks

If I am starting bookkeeping company 3 - 5 clients which subscription you recommend me

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The books have been idle for a long time. He hasn't accessed them for a number of years.

I have a Canadian version of QB Premier 2015, trying to migrate to QBO Malaysian version.I tried downloading trial version of QB Premier 2024 to migrate from there, but I keep getting error email after uploading completes. The email says:We’re sorry. We couldn’t import your company file (XXX) into QuickBooks Online.Sometimes this happens if there’s an issue with the data in your company file. Most often you can fiximport issues by rebuilding the data file and then restarting the export process. I saw somewhere in this forum that it is due to different country version.But there is no Malaysian version for QuickBooks Premier? And I want to use QBO Malaysian version, not Canadian version. Can anybody help? I have three different company files need to be migrated asap. Any advice is fully appreciated. Thank you.

I have an Amazon Visa credit card.I bought some photography equipment on Amazon. I returned some of the photography equipment and get a refund on the Amazon Visa credit card. How do I categorize this transaction? Should it beType: TransferCategory: Credit Card Payment Or should it still beType: BusinessCategory: Photo/Video Equipment

Xero is working with Scotiaconnect, why can't Intuit figure this out?

Scenario:  Last month, Mr. X worked for ABC Firm and was QBO ProAdvisor Certified with the email address: Mr.x@xxxxxxx.xxx This month Mr. X started working for XYZ Firm.  His new work email is Mr.x@xxxxxxx.xxx and the previous employer removed his old email account.  How does Mr.X transfer his ProAdvisor Certified credentials to his new XYZfirm email address?

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I can't accept the Invitation as an accountant user and need to know why i can't