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Home
QuickBooks Q&A
Account Management

Account Management

Account Management

1,537 Topics
2,628 Replies

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1537 Topics

Account Management

How to update primary admin

how to update primary admin when the primary admin is no longer with the company

71

Account Management

Need to merge trial qbtime account to paid qb time account

Need help merging my two logins that are under one email.I no longer have access to the trial account but it still shows up when i try to login. I need the information from the trial account though and need to merge the information to my paid login account.Is there a way to do this?

11

kendal-evans-gma

Account Management

Why does QB kick me out to the login screen while I am working? (This happens at least once a day while I am working, not while I am away and my machine is idle).

No text available

122

Account Management

How many companies can I have in QuickBooks Accountant Desktop Edition

How many companies can I have in QuickBooks Accountant Desktop Edition

241

eliasidnty-gmail

Account Management

I have 8 separate businesses that I want to use all in one Quickbooks account. I want to be able to switch between accounts without having to sign in w/ different emails.

No text available

82

alphagreen613-gm

Account Management

I need to upgrade my subscription.

And add payroll to my upgraded subscription.

52

Account Management

I wholesale the subscription and resale to my client. Do I have to be a primary admin or can i just be an accounting firm? Client has reached 4 users including me

No text available

41

Account Management

Almost 10 days waiting for my ProAdvisor profile to be published "Under review". I submitted 1 ID (Driving License). is it a must to provide second ID (Passport)? Thanks

No text available

451

Account Management

User with Multiple Companies under 1 email address. Is there a way to move from one company to the next.

I have 3 companies on one email address. Once I log in and select a company and then taken to that companies QBO account is there an easier way to switch to a different company without logging out and back in again?

31

Account Management

Quickbooks Online issue, we have one admin account and the rest are standard users, over night the search feature has stopped working for (2) users ONLY why?

Different computers, but if we sign in on the same computer the other users names search feature works, so 2 out of 5 users can't use the search but all have the same credentials. its nothing to do with the browser or computer.

21

sales-bluemounta

Account Management

I cannot open my self-employed app, it says "sign in error please retry" I have deleted, reinstalled, changed password but nothing, it will open on desk top but i need my app! please help?

No text available

72

Account Management

Is any one having trouble signing in to the self empolyed app?

No text available

51

Account Management

Cancel acc ounts

No text available

51

Account Management

Does anyone know how to stop having to verify your account EVERY single time you need to get into Quickbooks Online Canada. Me at least 8 times this morning in 2.5 hrs

No text available

41

krtcont-gmail-co

Account Management

Im getting an error message when I try to upgrade to Premium(with QBT). Im logged in with Chrome browser to QBO. I subscribed with QB app on Google Play How do I upgrade?

No text available

72

Account Management

In Workpapers under documents, I get "Something went wrong" and cannot access any documents.

No text available

112

glacierexcavatio

Account Management

How do I merge 2 QB online accounts. Used trial then when paid for subscript it opened new account now all info in one cancelled account?

No text available

102

info-geomount-ca

Account Management

I just paid my subscription for quick book but doesn't let me to add my recipes

No text available

01

Account Management

Disabled Online Account

In the middle of the afternoon today, we were locked out of our Quickbooks Online.  They just took our payment May 11th, we received NO notification and we can't even log in, it just says out account is disabled when we try to log in.  I have tried support on live chat and via phone with NO response. Did this happen to anyone else?

31

Account Management

Re: Problem faced" Sorry we don't currently support connecting to a clients quickbooks online company from a different region

Hi I could see my US employer books in my account but not Canada employer How to open QBO accountant canada version. Please help me. My employer has only given accountant access RegardsBalaji

01

sherryhagemeier

Account Management

Turn on projects in Quickbooks online accountant

Hi. I have a client who would like to use projects. I understand that I must turn on projects in QBO Accountant and that once it's turned on it cannot be turned off. If I turn it on in one client's file, does it affect all client files?

31

Account Management

upgrading to esential

Is it possible to upgrade quickbooks from self-employed to essential quickbooks?

104

steve-firstclass

Account Management

Can I set up QBO to be my payment processor for sales directly off of my website? If so, can I set up both "one-time payments" as well as "subscription-based payments?"

No text available

42

samtab-omnidisc-

Account Management

I have just accepted a client invite, but dashboard has zero information - how can I activate/accept the invite so I can see banks/chart of accounts etc.?

No text available

61

hhasan-tngcs-org

Account Management

Hi, we need to remove the primary admin and replace with another. I am also an admin but I cannot remove the primary admin as he is no longer with the company. Thanks.

No text available

142

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