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Home
QuickBooks Q&A
Account Management

Account Management

1,537 Topics
2,628 Replies

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1537 Topics

I cannot get my app to work. When I try to sign in on my phone, it says my account doesn't include access to Online app? Help!

No text available

6 years ago

rajb-live-ca

Account Management

Need to login to windows computer using chrome Incognito

No text available

6 years ago

MirwanSiregar

Account Management

How to buy QuickBooks Desktop for a client ?

I am QuickBooks ProAdvisor Canada and stay in Indonesia. Is there any web link address for me to buy QuickBooks Desktop Canada Version without contacting the operator. It really cost a lot for me for buying one, since I have to call from Indonesia to Canada. Mirwan SiregarBatam, Indonesia 

6 years ago

shep-rogers-com

Account Management

My subscription was suppose to be 5$ for 6 months then 20$ a month after that but it charged me 22$ now

No text available

6 years ago

Ann emerald

Account Management

I have lost my cd’s for my QB Pro

I have lost my cd’s for my QB Pro 2012 and want to install it on my new PC. Is this possible? I still have my license number

6 years ago

matt-mil

Account Management

Why the hell am I asked for password, then "picture verification" and after that an email confirmation EVERY TIME I am logging in? I log in from the same computer. WHY!!!

No text available

6 years ago

jeanmec-telus-ne

Account Management

Can you help me update my subscription. I am in Grande Prairie, AB Canada

No text available

6 years ago

jenn-bowerman3New Member

Account Management

Can I track my personal expenses in detail with a self employed account or do I need to upgrade to get personal budgeting too?

No text available

6 years ago

sshaw1857900

Account Management

Where do I go to take Recertification? I don't see an option under Training tab .... nor do I see the documentation for ReCertification (What's New)

No text available

6 years ago

amipaintingbc

Account Management

Issues logging into the (Quickbooks app). I can log in through Safari, so I know the password works. Any suggestions?

No text available

6 years ago

daniel-w-kim87

Account Management

Hi how come nobody from your team has got back to me?

No text available

6 years ago

oceanwood1

Account Management

Hi im trying to share self employed with my accountant. But on the gear menu under about you there is no "accountant" option

No text available

6 years ago

alussier1

Account Management

We have a QBOA account. Our firm owner receives an email every time a customer uploads a new document to the "My accountant". How can we change that email address?

No text available

6 years ago

hbc_007

Account Management

I changed the password but how come it did not ask the other device to enter the new password?

No text available

111

6 years ago

Wendy LM

Account Management

Edit to bills accounts after payment

I have only a few employees and use accounts payable for their payments but I haven't been tracking their job costing. I want to know if I go back to say January 1 and make changes to these bills which have been paid will this cause any problems for reconciliations or unattach payments. I'm not changing the amount of the bill, for example instead of $500 to wages it would be split into two amounts $200 and $300 but now I'm entering the job to each.

6 years ago

LevonPompa

Account Management

I've upgraded to TurboTax Self-Employed and tried to access the free Quickbooks Self-Employed; however, the screen comes up as blank.

No text available

6 years ago

petehewy24

Account Management

Hi I'm trying to activate my 18 month subscription I got. It is sort of confusing how to do this as it didn't become active when I tried to sign up on the app

No text available

6 years ago

tony91

Account Management

Can anyone explain why my Sales Receipts display my CRA BN even though this feature is turned off? This appears to be a bug in the system and a breach of privacy.

No text available

181

6 years ago

mario-daher

Account Management

I cant access my login with postman

i want call api through postman like create invoive but i get message like you cant access login

6 years ago

khanamimrah

Account Management

I am unable to access ProAdvisor

No text available

6 years ago

analysis360

Account Management

How to edit a standard user- Restrict the user by Account settings. GST Payroll controls restriction.

The Standard user has  "ALL" Selected.  This gives access control to change account, change GST accounts, Payroll accounts GST rates etc.   How to restrict that access but still be able to process payroll run, print checks, run GST reports, and all relevant financial reports.

171

6 years ago

Judy-Pelkman-Watling

Account Management

I'm having a problem with my password not working. I change it and everything is ok, but the next time I go in to the program it won't accept the new password.

I'm on QuickBooks On-line

6 years ago

debsaputo

Account Management

I logged into my account using my thumb. How do I know what my user name is? I’m using a phone

No text available

6 years ago