Account Management

The new update saves after every single input, which is great to fix a previous bug, but takes extra time before editing again. It also used to be easy to click on a customers name to access their info, send an email, text, etc. which I would do to ensure they knew the estimate was on its way. Now I have to go back to the main screen, look up their customer info to be able to do the same. Quotes now take twice as long to send out, this update is horrible and far from user friendly.

I want to process my monthly subscription payment through my bank acount

How to Delete Accounts (Credit Card or Bank Account) from the Chart of Accounts as the Company Admin? I'm using Quickbooks Online Advanced. It says the Company Admin should have the highest access to take action on this version of Quickbooks and it is not giving the Delete Function. I'm working on setting up the Chart of Accounts and setting up my books for the first time and I need to be able to edit and delete - NOT MAKE INACTIVE.  Most help articles are showing me features that aren't on my screen or are using inactive as a synonym of delete... I'm using Quickbooks Online Advanced which is not shown on the Product list. Please advise, thanks.

I want to print my invoice from Quickbooks for my monthly subscription

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Facturas

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I received an email from [email address removed] offering a free onboarding session is this legit? They ask you to go into your quickbooks aappend hit the gears symbol to provide them with your Company ID ???

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You said Hey im having trouble making a new invoice, it says thw name already exists. I have used the same name before and its fine, I did try changing things but it won't let me

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Here is an example - I signed in at 11:16 am, I created an invoice at 11: 26 am and I continued adding to that invoice over time. I got kicked out at approximately 2:16 pm even though I was active within Quickbooks after I created the invoice at 11:26 am. Why is that happening? I lost the work I'd done on the invoice - and yes, I should have been saving as I go, lesson learned - but why, when I was actively using QB online - did it sign me out?

I've just completed the quickbooks proadvisor training, i've tried clearing my browser cache, changing to a different browser, nothing works. I am using QBO on a brand new, up to date, 2025 Macbook. I added my clients - everything I see online says that they should receive an email to create a password - but they have not. I see no other help for this issue. They have not added a subscription yet but my understanding is that I can still start their books. However I have no access. I've tried looking into them inviting me as their accountant but they dont have a quickbooks account yet, so they can't, right? I'm planning on adding one as a Ledger account very soon, but i'm unsure about quickbooks online already now with all the issues i've been having already, it hasn't been smooth. I also can't find anything out there with others having the same issue. On another note, I've changed to the newest version - but its not showing the way it's supposed to, it looks the same as the old version

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change to french

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Welcome to Community, @@kbm-marineservices.   Please note that QuickBooks Online (QBO) does not typically offer a direct email address for general customer support inquiries.   Since you're already here in the Community, why not share your concerns with us? We're happy to help and address them promptly!   However, if you'd prefer to reach out to our live support directly, here's how you can do so:   Click on the Help menu located in the upper-right corner. Navigate to the Assistant tab. Enter "contact support" into the chat box and press Enter. Provide a short description of your issue and click Continue. Choose your preferred method of support: either Callback or Chat.   Please consult this article for our support hours. Get Help with QuickBooks Products and Services.   You can respond to this post if you need additional assistance.

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Email address

Taking 3 weeks to process a payment.. when I called they said it will be in my account in 24-48hrs when it wasn’t I called again and they said it will take another 5-7 business days. I have lost jobs because of having to continuously push jobs because of payment not being received.. and my client is very upset because I keep pushing their job as well.

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