Account Management

valadeghyslain

comment modifié le compte dans l'onglet opération

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MoiraskyeTQuickBooks Team

Re: Is there an email address for help?

Welcome to Community, @@kbm-marineservices.   Please note that QuickBooks Online (QBO) does not typically offer a direct email address for general customer support inquiries.   Since you're already here in the Community, why not share your concerns with us? We're happy to help and address them promptly!   However, if you'd prefer to reach out to our live support directly, here's how you can do so:   Click on the Help menu located in the upper-right corner. Navigate to the Assistant tab. Enter "contact support" into the chat box and press Enter. Provide a short description of your issue and click Continue. Choose your preferred method of support: either Callback or Chat.   Please consult this article for our support hours. Get Help with QuickBooks Products and Services.   You can respond to this post if you need additional assistance.

info-frametofinish

how to upgrade easy start mobile plan to payroll option on laptop

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Is there an email address for help?

Email address

jtritt11

I want to make a complaint about the service and the service I received over the phone. How do I do that

Taking 3 weeks to process a payment.. when I called they said it will be in my account in 24-48hrs when it wasn’t I called again and they said it will take another 5-7 business days. I have lost jobs because of having to continuously push jobs because of payment not being received.. and my client is very upset because I keep pushing their job as well.

get stuffed

HOW DO I PERMANENTLY DISABLE ALL AI FUNCTIONS

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info2247

When I request to downgrade, I am warned that I may lose my data and to request this be sent to me before completing the downgrade. What data are they talking about?

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Imported SquareUp deposits don't all import with the correct sales receipt date in the transactions/app transactions

der Transactions/App transactions. Some of the entries shows the deposits and details associated with the deposit, but has a wrong date. E.g. SquareUp made a deposit for $185.04 which included 3 items, but the date on one of the items is incorrect. All the items were transacted on May 29 and the deposit was made the day after on May 30. In sqareUp, the Money/Balance for May 30 shows the following 3 items: 1) $55.00 2) $74.51 3) $62.09 The SquareUp transaction fee was $6.56 When this deposit was imported automatically into QBO, the App transactions show the $185.04, and clicking for the details shows the three transactions, 2 of them have a date of May 29, and the one for $74.51 has a date of April 28. This happens quite often. Is it something wrong with QBO, or the interface between QBO and Squareup to places these transactions in the App transactions section? Who would I report this issue to?

Nerina-Naraghi

Who can tutor me for specific questions based on real life scenarios?

Is anyone interested in tutoring 1-3 hours for specific questions based on clients’ scenarios? I’m somewhat new and don’t fully understand QBO logic to confidently work on the books. I’d rather learn and not do trial and error. Thanks.

elizabethcliffengallant

How can we generate a report of unpaid bills, and filter by whether they are approved or not?

Having bills approved by managers is useful, but what's the best way to keep track of what's approved and ready to be paid?

Darrell-Randell

Is there a Canadian Phone number to contact Quickbooks?

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Steve Shrout

Can't remember my login information

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vkcorp2025

my customer recently paid me with invoice but I didn't got the money, instead quickbooks asked me to verify my business so I did it but then also I didn't received money?

From the customer side the money has been deducted , but here it shows nothing

radhikacan12

Can you cancel my subscription, it's cutting from my bank?

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admin394

Can customers be added from the Workforce Time app

We have multiple jobs at one customer that requires the crew lead to be able to add each job as it's own customer and for ease would like to do it while logged in on the app.

chatlivewith

how can l change a transaction from expense to credit card payment after reconcillation is done

would like step by step help with changing a transaction from expense to credit card payment after reconcilation is done

Rp002

Moving Quickbooks To A New Computer

Trying to move Quickbooks Desktop 2020 to a new computer. When I go to File -> Utilities, I do not see the option for "Move Quickbooks to another computer". I am the only user for this quickbooks and am the admin user.  What can I do to move Quickbooks Desktop 2020 to a new computer if this does not work?

phanson1-gmail-c

how come my account is not set up to use work force. Is this going to cost extra money?

I can't login into workforce. says theres a issue signing into your company with i try. is this additional subscription ?

KevinBartus

Custom profit and loss with summaries

I'd like to create a custom P&L with summary rows instead of details.  So for example in a current section we have every vendor that we pay as part of COGS, but for a number of reasons I'd like a view that groups them into categories; e.g., media companies and platform vendors.  Similarly there are many lines that comprise various portions of payroll, but I'd like to collapse that into one line for purposes of sharing internally. There has to be a way to do this readily, but all I can find is ways to customize the periods etc.  I'm looking for more of a summary/management view, but each row precisely customized. Is there any obvious way to create a category (e.g., "Media COGS" or "People Costs") and then map specific lines to that summary category?

blatremo

How do i refund an employee if income tax amount was over held

How do i refund an employee if income tax amount was over held in qb online

Navpreet-Amole

how to record the reciept of sales tax in qboMeaning the govt owed me money for sales taxes paid to vendors as i am a new business, my rev was much lesser than my costs.

how to record the reciept of sales tax in qbo Meaning the govt owed me money for sales taxes paid to vendors as i am a new business, my rev was much lesser than my costs.

groupegestionconfort

Comment retirer mes numéros d'enregistrement de taxes, qui sont situés dans l'entête de mes factures ?

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frostedburch-gma

how to create a custom P & L for multiple years

Tried using the help section here- it's got stuff that I don't show- can anyone help me figure out how to generate a P& L that will span several years? I'd like to have each year shown separately