When the system times out, why does full functionality not return when I log back in? I have to manually log out then back in before certain features work.

Hi Bluebeary,

Welcome to Community!  QuickBooks Online is a valuable cloud based accounting software that allows you to work from anywhere at any time.  It's essential that you can access your account to complete your daily tasks with ease.  I'll be happy to provide more insight here!

When your system times out, one of the recommendations would be to clear cache on your browser prior to logging back in.  This will help with loading issues that can slow you down.  You can also adjust the time limit when you're inactive, to minimize this from happening moving forward.  Here's how:

1. From the Gear in the top right, select Account and settings

2. Open Advanced from the left menu

3. Scroll down to Other Preferences

4. Click on the Edit ✎ to the right and use the ▼ dropdown menu to choose your preferred Time range for signing you out if you're inactive.  

Please don't hesitate to reach back out with any other questions.  We'd be glad to help!