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January 20, 2024
Question

Workflows not creating tasks for assigned users

  • January 20, 2024
  • 1 reply
  • 1 view
I have created bill approval workflow and created test bill.  Approver gets email but when they log in there are no tasks and when they go to the bill there is no option to approve.

1 reply

Level 6
January 22, 2024

Hello Charmaine,

 

Welcome to the Community. It's vital the approver is able to view the tasks and approve them with ease. Rest assured, I'll be glad to steer you in the right direction so you can get back to managing your work with peace of mind. 

 

Based on the details you've shared above, I suspect you may be experiencing a browser-related issue that's causing the issue. Clearing cache and cookies helps with fixing most browser issues. You can do this by following the steps in this article: Clear Cache and Cookies. I encourage you to give this a try on your browser when you get a chance. 

 

Feel free to let me know what happens. I'll be here in case you have other questions.