how do i change the adminstrator

To change the administrator, you'll need to submit a request to our team, Christy.

Since your old email address is no longer active, we'll need your personal information to confirm ownership of the account. You’ll also need to provide the required documents for verification in order to safeguard your data. For more details on what to submit, please visit this article: Request to be the primary admin or contact.

Once your documents are ready, please follow the steps below:

1. Sign into your Intuit account.
2. Set your browser to full screen.
3. Click the Request Primary Adminstrator Update, then complete the form.

Our team will promptly review your case and contact you via email with the status of your request.

Here are some articles you can visit for more information on this process and additional references for setting up users and restrictions:

• Transfer the primary admin role in QuickBooks Desktop
• QuickBooks Desktop Users and Restrictions

You're always welcome to visit this forum if you have other concerns about this.