We've received reports that some users are experiencing issues with saving journal entries in QuickBooks Online. Our engineers are working diligently to resolve this issue as soon as possible. In the meantime, I suggest that you get in touch with our phone support representatives to ensure that your details are included in the list of affected users.

Here's how:

Sign in to your QuickBooks Online company.
Click Help (?).
Select either tab to get started:

Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.

Additionally, you may open these links that will guide you in fixing incorrect journal entries and print reports in QBO:

We appreciate your patience while we work to have a permanent fix for this issue. I'm always around whenever you have journal entry concerns in QuickBooks. Take good care.

Sign up

Login with SSO

Let's get you signed in

Login with SSO