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It's good to see you here in the Community, @EDSLTD.

Let's get your bank transactions downloaded so you can get back to working order.

Before we start, may I know what bank is connected to your QuickBooks Online (QBO) account? Any additional information would help us identify if there are reported issues with the bank.

In the meantime, let's manually update your bank account to refresh the connection. This way, QuickBooks will download your latest transactions. Here's how:

1. Sign in to your QBO account.
2. Click Banking/Transactions from the left menu.
3. Choose the appropriate bank account.
4. Select Update.

If your bank transactions aren't downloading, you'll want to check with your bank to know if there's an issue on their end.

If the issue persists, you can check out this article for more troubleshooting steps: What to do if you get a bank error or can't download transactions in QuickBooks Online.

You might also want to learn more about how to categorize bank transactions in QBO. This helps you put your downloaded transactions into the correct account.

Should you need any additional assistance while managing your bank transactions, you can leave a comment below. I'll be sure to get back to you, @EDSLTD.

@EDSLTD 

Try opening your QBO account on any private/incognito browser.