Incentive payment from bank

Welcome to the Community, @JBPC. I’ll assist you with your concern regarding logging your incentive payments in QuickBooks Online (QBO).

We can log your incentive payments from the bank by creating another account in your chart of accounts. Let’s create another income account and use it when creating a bank deposit for the incentives from the bank.

To do so, here’s how:

1. From the left navigation pane, select the Accounting menu.
2. Select the Chart of Accounts tab, and click the new New button.
3. Under the Account type, choose Other Income.
4. For the Detail Type, choose Other Miscellaneous Income.
5. Choose your preferred Name for this specific account.
6. Click Save and close.

You can refer to this article about recording and making bank deposits in QuickBooks Online.

For future reference, I added the following article to learn more about categorizing bank transactions and reconciling an account in QuickBooks Online.

• Categorize and match online bank transactions in QuickBooks Online.
• Reconcile an account in QuickBooks Online.

If you need further assistance with adding transactions to the account, you can always hit the Reply button. I’ll make sure to get back to you sooner to answer it. Have a great day!