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Dec 1, 2021 2:06 PM UTC
Question

Reconciling When Things have been deleted

I am trying to reconcile my QB Online and apparently my boss got delete happy and deleted several payments.  I am trying to put them back and marking them reconciled, but it still is showing me off by the same $ amount.  I could fix this on desktop, just not on QBO.  Any suggestions?

 

 

 

1 reply

QuickBooks Team
Dec 1, 2021 4:42 PM UTC

Thank you for visiting us @community, @laurie29111.

 

Any change to a reconciled transaction affects the beginning balance of your next reconciliation period.

 

First, let’s make sure to input correct date before viewing previous transactions. Then, to resolve these hitches, do a special reconciliation, sometimes known as a "mini reconciliation." 

 

To fix bank transaction in bank account, follow step below:

 

1. On the left navigation bar, go to Banking menu and click Reconcile.
2. Select the bank account you want to reconcile.
3. Enter the date for an “off-cycle reconciliation.”
4. Enter the balance of your previous reconciled transaction under the Date of Statement.
5. Check the transactions you're adjusting and re-reconciling in the Reconcile window.
6. Make sure the Difference field shows $0.00. Then hit Reconcile.

 

You can also check this article for additional information about reconciling previously deleted and re-entered checking or credit card transactions.

 

I’ve added you some article below for your future references:

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