Banking

Westpac Bank Feed is not working - I have done everything QBO have recommended - spoken to support god knows how many times, setup direct bank feed - disconnected bank feed - setup direct bank feed and repeat and QBO are still not able to fix it.  Downloading CSV files is a crap option - I have EOFY coming up QBO so please fix this issue - error messages have been  103,105 and 206 ...gosh the list goes on.  Xero is looking good to convert to.

All my accounts have disconnected and when trying to reconnect I receive Bank Error 106. Can confirm that my bank accounts are still open with my bank. How can I fix this issue? Have contacted ING and am waiting to hear back, but in the meantime I am still looking for answers.

My BAS lodgement won't send. It states an error with my phone number and is now marked as lodged and I can't retrieve it. What can I do?

How do I add the new card into my feed without loosing the information from the old card. Do i need to balance with the old card before adding the new card. It looks like a new account was opened with the bank for the new card. The bank closed the old card and account.

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Some customers may have received emails prompting you to 'Update your credentials' for Westpac, St George, BankSA or Bank of Melbourne connections. This email is sent to Primary Admins of accounts with Westpac group banks attached and is caused by some current outages.   INV-123967: Unable to connect Westpac bank accounts with QuickBooks, getting an error 102/103 INV-123969: Unable to connect St. George Bank bank accounts with QuickBooks, getting an error 105 INV-123970: Unable to connect BankSA bank accounts with QuickBooks, getting an error 105 INV-123971: Unable to connect Bank of Melbourne bank accounts with QuickBooks, getting an error 105   Westpac and its subsidiaries have Direct Feeds available for Personal and Business banking accounts (excluding foreign currency accounts), we suggest that customer upgrade to Direct feeds if possible:    For those unable to upgrade to

Is there any problem with the transactions ? I cant see the transactions (neither old or new). The top panel shows the balance & tx for review but I cant see any Tx below Once I navigate to Transactions> Bank Transactions - The top panel shows the balance and tx pending for reconciliation but the bottom panel disappears after 1 second.

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Is this a current Ascora issue?

Im trying to reconcile but all the credits are not listed. How can I ad extra credits ?

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Rule creating fault with quickbooks

Hey there,I need to make a transaction take place between two of my accounts that don't show up under the transfer thing. I've been asked to put the money I was supposed to pay to someone towards something else they owed money for but the accounts for those two things aren't among the ones listed if I try to do it as a transfer (one is expense and one is income). I think when I had to do this last year it involved the Receive Payment function but I don't recall and forgot to write it down (and googling hasn't helped at all). This is for a volunteer position and I'm getting a little overwhelmed. If anyone can suggest something, that would be greatly appreciated

My bank keeps asking to re-connect straight away. I do that; and it still shows the same re-authentication error. It’s Unity Trust Bank. Please help, or we’ll need to request a refund and move to a genuine accounting product. The lack of support is appalling, to be quite frank.

Dear QuickBooks Support Team,   I am reaching out for assistance regarding an issue we are encountering while attempting to add EUR and NZD bank accounts in QuickBooks using the Get Direct Bank Feeds feature.   Currently, we have successfully set up our Australian bank accounts using the standard BSB + Account Number format. However, when trying to enter the account numbers for our EUR and NZD accounts, we receive the following errors: "Only numbers allowed for account number." "That account number is too long." (when including the currency code, e.g., 908178EUR00001)"That account number is too short." (when entering only the numeric portion, e.g., 90817800001)Our client has provided us with these account numbers, but they seems do not match the format QuickBooks requires.   We have tried the following solutions without success:- Removing the currency code (EUR/NZD) from the account number.- Padding the account number with leading zeros to match the expected length.

I am having issues with sending my invoices from QBO which has only started today. Firstly, emails I am sending the clients are bouncing back and showing  "delivery issue" however they are definitely being sent and being received by the client - as I have sent and confirmed with client that invoices has been received on their end but QBO still showing "delivery issue". Secondly, when I was testing the delivery issue I discovered that I myself am not receiving the invoices which I am cc'd on. When I try and send any invoices, they are not being received at all by our company at all, it is as if we are now blocked by QBO. I have refreshed all my cache's and added QBO to my whitelist and nothing is working. I have even tried sending via incognito. Has anyone else experienced this problem today? Would greatly appreciate anyone's help and assistance please.  I have reached out to customer service but they have simply said that the case has been logged and

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I needed to export all banking transactions I recorded over the past 6 years before I close my account.  But when I did manage to download data, I noticed that there were only 2500 lines of data in the Excel file. This is largely because QBO is still producing old format excel files (XLS - should be XLSX). My question is an application as good as QBO in this day and age cannot fix its export functions rather then making people take several downloads to do their job, unless I am missing anything.  

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Since 14 November receipts have come through as spends and vice versa. The bank feed is a Westpac Mastercard.

For example I have added a Bank Transaction already but now found the invoice in my Receipts.

Each payment is currently showing multiple invoices its reconciled against, rather than the individual payment sum.

I have delected all the invoices issued in the past 1 year, and all the expenses transaction. would like to restore to the version 1 day before, so that all the data will be back, will it possible that quickbooks can help?