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Craig Moore
Nov 26, 2019 12:57 PM UTC
Solved

502 Bad Gateway | Status Stable

502 Bad Gateway | Status Ongoing
 
We are aware of an unexpected issue when login in or accessing any page in QuckBooks and we're working to correct it as soon as possible.

 

Thank you for your patience as we work through this.  Please follow this article for updates and let us know if you have been affected by this issue.

Answer
Jan 6, 2020 11:06 PM UTC

Hello everyone,

 

I'm here bringing the latest update.  The error 502 (Bad Gateway) is now resolved. You can now access your account without any error.

 

You'll see the status of the issue in this link: http://status.quickbooks.intuit.com/incidents/gth329fb8w4z

 

If you have more questions, please let us know. We are here to help. 

View in thread

6 replies

Paula10
Nov 26, 2019 1:09 PM UTC

Hi I was just coming here to ask about this issue.  I cannot access Quickbooks online due to a Bad Gateway message.

upexashah85
Nov 26, 2019 1:11 PM UTC

Hi 

 

I got the same message. 

 

i can get it to it now but it is very VERY slow in loading information 

 

Craig MooreAuthor
Nov 26, 2019 1:55 PM UTC
502 Bad Gateway | Status Stable
 
We have been made aware that the issue related to some of our servers, and we believe we have stabilised the incident.
 
While this is ongoing we may see some unexpected behaviour, please rest assured that full functionality will be restored as soon as possible.
 
Thank you for your patience!
    dunney
    Jan 6, 2020 4:12 PM UTC

    I need to get my work finished this problem has just occurred today Monday 06/01/2020

    approx 16:00 UK time

    Kristine Mae
    Kristine MaeModerator
    Moderator
    Jan 6, 2020 5:01 PM UTC

    We're already aware of this issue, Dunney.

     

    Some of the customers are getting error 504 (Bad Gateway) when attempting to log into their QuickBooks Online account. Our engineers are working to fix it as soon as possible.

     

    We'll keep you posted once it's fixed. You can also check this link to subscribe for any updates. 

     

    We're just a post away if you have other concerns. 

    Anonymous
    Answer
    Jan 6, 2020 11:06 PM UTC

    Hello everyone,

     

    I'm here bringing the latest update.  The error 502 (Bad Gateway) is now resolved. You can now access your account without any error.

     

    You'll see the status of the issue in this link: http://status.quickbooks.intuit.com/incidents/gth329fb8w4z

     

    If you have more questions, please let us know. We are here to help. 

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