cannot create new purchase even though it is turn on

Hi, procurement2. We're aware of the issue about users being unable to create purchase orders. Our engineering team is working on getting the functionalities back to normal.  

We appreciate your patience as we're working to fix this as soon as possible. For you to receive updates, I suggest contacting our Live Support for further assistance. Please refer to this article for details, along with our operating hours: Get help with QuickBooks products and services.  

Post a reply below if you have other QuickBooks-related questions.