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michael-greenpeb
Jun 22, 2022 7:06 AM UTC
Question

Does anyone else have problems with cost of goods sold?

does anyone else have problems with cost of goods sold? QBO is overstating stock in balance sheet and understating Cost of Goods sold because of a software problem they have and cant seem to fix. Check out open investigation INV 65007

3 replies

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Level 10
Jun 22, 2022 8:26 AM UTC

Hi michael-greenpeb We can assure you that our engineers are working towards a resolution. We apologise that we don't have a time frame for when the issue will be resolved and for any inconvenience that this may be causing you and we appreciate your patience while it's being resolved.

michael-greenpebAuthor
Jun 22, 2022 9:12 AM UTC

Hi John C, thank you for that, but I have now had 3 "no response" emails from your engineers to say we'll give you another update in 2 weeks.  How many months do we have to wait before QBO can tell me what my profit or

loss is and what is the value of my inventory?

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