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bespokepaintandb

Question

How do I know if my e-mail has reached the customer or failed? How do I see my sent e-mails?

3 replies
12 views

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QuickBooks Online

Level 8

Hello bespokepaintandb,

Welcome to the Community - thank you for your question!

Is this an invoice you have emailed?

Thanks,

Talia

bespokepaintandbAuthor

Sorry for the delay, the question applies to estimates (normally the first occasion to contact the customer) and invoices.

Thank you.

Ray

Level 10

Hello Ray

You can view the status a few ways.

1.Click on sales>all sales>make sure you have the status column ticked on(in the cog above the word action)>use the filter to filter to specific customers/dates etc

or

2.Click into the invoice>scroll down>it should say viewed if it has been viewed

or

3.click into the invoice>click more>click audit history>click the date and it will have a set viewed status

Any questions let us know

Emma