Payroll update

To resolve the "The file you specified cannot be opened" or "The file exists" error in QuickBooks Desktop during a payroll update, run the program as an administrator, as these issues are often related to Windows permission settings.

Here's how:

1. Open the Windows Start menu.
2. Type "QuickBooks" into the search.
3. Right-click on the QuickBooks version and year you wish to open from the results.
4. Select Run as administrator.
5. Run the payroll update.
6. Once the update is complete, close QuickBooks and reopen it normally (not as an administrator).

If that doesn’t work, follow solution 2 in the article: Fix "File you specified cannot be opened" or "File exists" errors. It will guide you through manually adjusting the security permissions for the QuickBooks program file.

If you've tried all the troubleshooting steps provided in the article and the issue still persists, I recommend contacting our Intuit Experts for further assistance.

Let us know in the thread how it goes.