ssn number

QuickBooks cannot verify your details until the Social Security Administration processes your application and updates your records. If you're an employee using QuickBooks Workforce to view pay stubs or receive payment, you can contact your employer’s payroll administrator or HR department to arrange an alternative payment method while your SSN verification is pending.

If this doesn't apply to your situation, could you tell us a little more about what you were trying to do when the SSN prompt appeared, for example, were you setting up direct deposit or something else? I'll keep this thread open for any follow-up questions or updates.