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February 27, 2026
Question

Got an XML export error for T4s

  • February 27, 2026
  • 1 reply
  • 4 views

Error: We are unable to process your submission because the T619 electronic transmittal record contains either empty tags or missing mandatory tags.

1 reply

QuickBooks Team
February 27, 2026

Hello, vtalwar84. We appreciate you for providing details about the error message you encountered upon filing your T4s slip.

 

For that, we recommend contacting our Live Payroll Support team for assistance. They can investigate the issue further, identify the cause of the error, and provide clear guidance to ensure the successful filing of T4s for your employees.
 

Here's how:

 

  1. Go to the (?Help button in the top-right corner.
  2. Select the Search tab and click Contact Us.
  3. Enter a brief description of your concern and hit Continue.
  4. Choose your preferred way of contacting a representative.

 

You can also check their support hours to ensure timely assistance.

 

Feel free to return to this thread if you have follow-up questions.