How do I subscribe?

Can you share the screenshot? Click the Photos icon on menu to insert it

You have to login as Primary Admin into your trial account and pay it with the regular rate. Another option, buy a new blank QBO account with the discounted rate.

https://quickbooks.grsm.io/Canada

https://quickbooks.grsm.io/CFIB

Hi handyguy204-gmai.

Setting up a trial is a great way to use the program prior to setting up a subscription and seeing if it fits your needs. I'd be happy to point you in the right direction to get your subscription set up.

To get this issue resolved and get your subscription set up I recommend contacting our support team as they can pull up your account and see what's happening. You can reach out to our support team using one of the following methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Have a great day!