Employees & Payroll

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we send payments manually and I was prompted to cancel old tax payments I cancelled 1 and everything is deleted

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Good Afternoon, The owner of the company who normally takes a pay each pay period, did not take a pay for 2 consecutive pays as there was a shortage of funds.  I Credited these pays via JE as owners contributions (I hope that was correct) vs a credit to the bank as no money changed hands. The issue is that even though I recorded the payroll source deductions as though the pay was sent, when I run the payroll taxes through Payroll -> Pay  .... the taxes deducted  on the journal entry are not included in the amount to pay to CRA. Any guidance would be appreciated. Thank you.N.

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Often, this decision is related to your credit history or the type of products or services you sell. If you believe you are receiving this message in error, please contact us.

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I've put in my small transaction amounts, and I got the "you're all set" email. QBO says I still need to wait 2-3 business days, but this has never been the case before. I'm in panic mode here!

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The employee wants to deduct an extra $10 per cheque for income tax.

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I pay salary once a year and do NOT have quickbooks payroll for 1 employee once a yearI need to accrue the salary and income taxes and cpp employer at year end so that my business deduction ends up in the right year  I need to accrue the money I withhold for employee portion of cppThen once a year I write a check to the employee and deduct from the salary the income tax and the employee cppand another check to revenue canada   both sides of cpp and income taxno matter what I do with liability accounts I cannot seem to get it all to zero out at the end of the cycle Any suggestions?? franks 

I have a new employee who is trying to get access to Workforce. While he has no recollection of using an Intuit program, when he goes to accept the invitation to Workforce, it asks him to sign in instead create a log in. So we requested that a code be sent to his email address. Once we have that, we are being asked for a 2nd verification. However the employee does not have access to the phone number anymore that it wants to send a code to. Next up is trying to verify it another way. However it is asking for personal information as if the employee is American instead of Canadian (ie asking for SSN instead of SIN and only gives states to select from instead of provinces). What are our next steps to get the employee access to Workforce? Thanks,

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I have set up an employee in Quickbooks workforce. when they receive the email and clink on link to set themselves up, it is giving an error message sayin "Looks like you don't have Workforce".  There is no account attached to the email you entered. Contact your employer to create one fo you". Why is this happening?

why is it not there?  is there a way to activate it?

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Generating a Record of Employment (ROE) is a necessary task for employers in Canada. This document provides information about an employee's employment history, including their earnings and hours worked. We’ll guide you through an overview of the process of generating an ROE in QuickBooks Online.   Step 1: Change your employee’s status to terminated Go to Payroll and then Employees in the left navigation bar. Select the desired employee from the list. Under the employee profile, select Action and the select Change Status. Under Status, change the employee's status from Active to Terminated. Select a Reason for status change and enter the appropriate Termination date. Select Save. A pop-up will appear asking if you'd like to create the employee's Record of Employment. Select Continue.   Step 2: Generate the ROE Open Taxes and select Payroll tax. Select Filings and select Record of employment. Select the desired employee from the dropdown menu. Select ROE, then View. This ope

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