Employees & Payroll

My employees payroll cheques are showing as the wrong net amount in the bank rec.  For example, paycheque's net pay is 295.63 but when I go to clear it in the bank rec it shows in bank as a completely different amount.  Has anyone ever came across this? How do I fix it?

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Hi, We are looking at getting a new time clock, however, this does not directly get imported in to QB like our last time clock. We only have the option of exporting as an excel file and importing into Quickbooks. Can this be done? If so, how? Thank you!!!

I set up a new employee and went to invite them to Workforce and it shows as they already accepted.

can you file an amended t4 summary with quickbooks

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I am trying to finish setting up my payroll and Im in "Lets Handle your Taxes" section, and no matter what I do, I cant get them completed, and It has been 3 weeks since I submitted the info for the small deposit information and it still says its under review.

how to view supplier paid bills in quickbooks online

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An employee would like me to increase her income tax deduction,  I've put the amount in the box and hit save.  Up pops we were unabe to save you tax setup info please try again.  It will not let me save

I noticed 3 of my highest paid employees have a $0 deduction for CPP and UI. Have they contributed the max?

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How to turn on late fees in QBO - Mac. I do not have the option under accounts and settings

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I filed the return in QBO and balance owing was $427.15  I printed the report and then I immediately undid the filing as it didn't look correct.  I confirmed the sales amount was correct and went back to file the return and the ITC amount was completely different.  In addition there was a Journal entry for the original amount of the filing which I couldn't change or undo.  I am happy with the $427.15 amount to file but I have no backup to show the original ITC amount and I can't figure out how to get the original report.  I have corrected the filing using the sales tax adjustment but need the original which I believe has exceptions.  

We have an employee who was recently issued an ROE due to having a heart attack on 7/23/23.  He returned to work Sept. 12th.  How do I re-instate him? 

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Our old payroll system automatically calculated stat pay. With QBO, I'm running reports and doing calculations/formulas to come up with 5% of hours worked, and having to enter that all in manually. Its very frustrating and takes a while to do this (also the report I use - Payroll by Employee Summary, doesn't calculate actual time worked so I have to run it for after payroll was run that stat week). Is there a feature I am missing? Does everyone else do this manually like I am?

I started adding "Department" to my employee profiles but then decided to use "Classes" instead.  Now I want to go in and edit my "Department" list but I can't find where it is stored in QB.

My tax rates are setup and when I publish from the bank feed it won't publish because it says the tax is missing so I have to enter it each time instead of just publish

Some of my employees receive recognition payment. For some reason this payment is not being included in gross pay. In the deductions and contributions report it is under the "type" 'private health care' instead of 'Other before tax deductions'.