Employees & Payroll

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How do I void a prior year payroll check 

Once again, terrible chat support.Lots of copy and paste, have you read this article, you can run this report... etc. Bottom line;I am paying $24 a month, to have payroll.4 times a year, I need to go to the CRA website, and enter a date, the number of employees, and two numbers.Yet, in your Payroll Taxes Filing page - you don't show the Gross Payroll number. (how stupid is that) Spelling that out, three times to your "staff" on the help chat, just got me more reports, where I can calculate the number myself. When I finally DID file it, recorded the date, cheque number, etc - the receipt from QBO transaction came up on the screen, and GUESS what was there... the gross payroll. (so you knew it all along) More examples of overpriced, underserved software, backed by terrible support. <sigh> Again, for $24 a month, you'd think they could just put one number on the screen...

I apologize in advance, this is my first time using quickbooks and doing payroll. I am trying to set up first nations, seasonal employees. I already checked the tax exempt boxes under the TD-1 section. Is that all I need to do if my employees don't pay taxes? I was also wondering if EI and CPP is automatically calculated or do I need to set this up.  We have a lobster fishing business so our employees will only be working for a couple of months out of the year. How do I set up their payroll as seasonal?  Any help is appreciated.Thank you! 

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My client got a new Mastercard and now is having trouble with the connection process, what is the difference between Customer ID & User ID  on the Sign in to account page?

Currently all our payroll liabilities go to the payroll liability account in the Trial Balance. I need to separate the liabilities into CPP, EI and Income Tax. I know how to create separate payroll items for each one of these. My question is how can I update the employee profile ?

An active employee went on unpaid leave and needed an ROE which forced changing the status to inactive.  The employee has now returned to work.  How do I return the inactive employee to active status?

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my staff did not receive their pay. was issues with rogers linked to anyones wages not being processed?

I received notification of 2022 update but it didn't update The auto update is turned on?

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How do I set up workers' compensation for Nova Scotia?

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Tax options set up for GST / HST variants between Canadian provinces.  Can assign tax options for all bank accounts except PayPal.   How to get it working for PayPal too?   Tried to inquire through 2 different Quickbooks support agents, but neither could  help.  Hoping more luck here.

A paycheck that ran 2 weeks ago QBO set "QC Health Services Fund" to 0 for all employees. I don't know why since it should be the same rate every paycheck. Is there a way to edit this? It's only an employer tax so it shouldn't affect anyone's paycheck.

A partner received a bonus payment through AP that was then adjusted to a payroll amount (they were not on the payroll at that time). Now taxes are to be calculated on that bonus payment and a recent change has the employee being added to the payroll with regular remuneration. The full amount will be remitted as soon as the total statutory deductions on the amount are calculated. Is this best done through a manual adjustment to the payroll liabilities to the employee? The second part to this is the employee portions will be deducted from the employee's remuneration over the remainder of the year. What is best practice and how do I set up the deduction? Do I manually increase the taxes by the additional amounts each pay period? Do I create deduction codes for each statutory deduction and link to the liabilities accounts? 

Hi there!I have to make a retroactive payment to an employee in order to correct an error regarding his annual vacation pay (2% unpaid) for every pay periods since last October. Any idea how to proceed?Thanks in advance!

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The amount paid by etransfer was the amount owed before taxes. It was posted as an expense as I did not have that particular payroll information.  I just need to know how to post the overpayment to an already reconciled month.

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