Expenses & Suppliers

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We issued a cheque to a supplier in December 2021. I just noticed on this month's statement that the balance was still showing as outstanding. I checked to see if the cheque had cleared and it had so I contacted the supplies. Turns out the supplier's mailbox was broken into and the cheque was stolen and cashed by the thieves. We have gone through the bank and have now gotten the money returned to us. How do I enter the returned cleared cheque, void that cheque and issue the supplier a new cheque? Thank You.

Hello - I used to be able to populate multiple ship-to addresses in a purchase order, and all of a sudden I can no longer do this.The arrow for the "add new address" field has been greyed out. How do I fix this? Any help is appreciated.Thanks! 

We're a community association. We host events that attract many participants. Cash donations are made to a Food Bank or a Children's Hospital. I deposit the cash (no matching invoice), and then send the third party a cheque (no bill). I was using A/P but this was creating bills that then remained outstanding.

I don't know if this is possible, but we'd like to show a supplier credit being deducted from a payment but not applying it to an invoice.  Last month we received the credit note.  But the invoice that the credit goes with is from last year.  So I'd have to apply the credit to a current invoice in order to claim it, but that's not actually what has happened. It would be more helpful if the cheque stub showed the credit note number and amount rather than paying a lesser amount on an invoice that has nothing to do with this credit.  Has anyone found a way around this?

Can I find expenses over 12 months old?

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A supplier updated an old bill. they subsequently applied payments to that bill and it is now marked "paid". How do I find the original bill that was submitted?

Also there was a simple graph that help know what I had all my expenses in also and that has disappeared maki g everything extremely difficult

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How to finds bills with different dates on it but booked into QuickBooks on the same day?

how can i delete all the expense entries in one go ? no option to delete entries in bulk or batch

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I have 2 closing entries made that should not have been, how do I reverse these?

Receipt snap photos are not showing up. The ones that were there have vanished. What do I do

I show Bills entered in QBO Canada. Can I pay them using a connected bank account or credit card directly from QBO?

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Bonjour, j'ai plusieurs clients qui ont eu le même problème aujourd'hui. L'argent est retiré de leur compte, puis remboursé par la suite.

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One supplier charges me an extra 3% charge when paying the bill with a credit card. For that reason, I try to avoid paying with a credit card, but there were a couple bills recently when that was simply the best choice for our business. But now I don't know how to handle the fact that the total of the payment is more than the total of the invoice. Do I need to edit the bill I entered so it shows a 3% surcharge and therefore the total would match the payment?

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I need to record monthly credit card payments to our accountant and we do not have a bill yet.  So we are paying down our account and when we receive the invoice from them, we will have most of it paid off.  This sounds really basic and maybe I'm over thinking it, but I just can't figure out how to record them so that we have a credit with them.

I am new to QBO+ and am starting a new company. I am confused over the workflow for ordering parts from China to Canada. I create a PO and it is approved by the Chinese vendor. I now pay the Chinese vendor in full due to the payment terms. Do I convert the PO to a bill at this time?  My understanding is that if a PO is turned into a bill, inventory is automatically created for that PO.  However, the products are still in transit (possibly 30-60 days). I have not received this inventory yet. My goods are sold via a Woocommerce site.  I have a plugin to sync inventory levels from QBO.  So it's imperative that the inventory levels are accurate so that I can physically sell what I really have on stock in front of me. Is there a way to add the inventory when it actually arrives (how would I do this)?  Or what is the proper/suggested work flow regarding this? I hope the above makes sense.  Thank you.