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Feb 15, 2022 3:37 PM UTC

Bank connections

Hi new here, I can’t get QB to connect to Monzo business.

It’s says all done at the bank, but when it’s goes bank to QB it says something stopped is connecting?

help!

    5 replies

    Level 10
    Feb 16, 2022 9:25 AM UTC

    Hi many paws Thanks for reaching out to us here on the Community. Are you attempting to connect the bank using the app on a mobile device or a browser/computer and is the error message you're receiving have a number/code?

    many pawsAuthor
    Feb 16, 2022 3:26 PM UTC

    Hi yes I’m connecting on phone through bank app.

    no error code just says contact for support with it

    Level 10
    Feb 17, 2022 9:25 AM UTC

    Hi many paws We'd be grateful if you can attempt to connect the account by logging into QuickBooks vis a browser on your mobile device or a computer.