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New Member
June 26, 2026
Question

how do i clear cache

  • June 26, 2026
  • 1 reply
  • 10 views

invoices automatically revert to ex gst amount when saved

 

1 reply

QuickBooks Team
June 26, 2026

This behavior happens when accumulated cache data disrupts the system’s functionality. To isolate this, attempt to save your invoice using an incognito window.

If it saves correctly, let’s clear your browser’s cache to remove the temporary data causing this issue.


If you’re using Chrome:
 

  1. Navigate to the three vertical dots at the top right corner of your browser.
  2. Select Delete browsing data.
  3. In the time range dropdown, select All time.
  4. Select the types of information you want to remove
  5. Click Delete data.
     

You can also refer to this article if you’re using another browser: Clear your browser’s cache.
 

Alternatively, you can switch to a different browser for smoother performance. 


If you have follow-up concerns, don’t hesitate to add a comment below.