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I'm working with a client who uses QB Enterprise for the last 10+ years. He has a lot of transactions and when his file size gets too big (it's currently at 4GB) we've used a company who peels off a few years of data and help us shrink the file.  We've done this a couple times over the past 6 years and the company we used in the past is not available.   Can anybody recommend a person or company who has the expertise and experience to take on this project. Thank-youBrian

I went through a small business building program with a local bank and we were gifted an HP laptop and a QuickBooks license number that is supposed to be good for one year. The problem is, the bank that gifted it to us does not know what the product code is, only the license number, so I can not activate the software. Is there a way to make this work?

Today our firm installed QB 2022 for Desktop on a couple of computers, and proceeded to open sample files. Three of the sample files download, but do not open. Instead a dialog box appears stating the file can only be opened in the enterprise version of QuickBooks. Anybody else having issues with the 2022 downloaded sample files? 

I have QB Pro 2020 I need to reinstall QB Pro 2017 for a client and it wont let me because I have other QB's on my computer do I have to take out QB 2020 first then reinstall both again? 

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I have to constantly resize a sub-window every time I use it. My "create invoices" window, for example always comes up smaller than its full, maximized size within the larger QuickBooks "frame." I have to resize it by clicking the maximize button every time. Is there some way I can make QuickBooks remember the way I left a workspace window the last time I used it? This has been an issue for as long as I can remember. It's a huge workflow efficiency problem for me. This occurs in every version of QB I have ever used - currently Pro 2012, Pro 2013, and Pro 2016.

Hello, One of the people I am supporting has been having some major issues with Quickbooks; it won't uninstall or re-install, the HUB doesn't detect any issues, and the program crashes immediately when it tries to open.  He's running Quickbooks Desktop 2019 I believe. I worked on it for a while and got it down to an install error that it's having an issue placing an icon on the Public desktop, not even sure why it's trying to do that, and was wondering if anyone had seen this: INSTALLMESSAGE_ERROR Message: Error 1336.There was an error creating a temporary file that is needed to completethis installation. Folder: C:\Users\Public\Desktop\. System error code: 2INSTALLMESSAGE_ERROR Message: Error 1712.One or more of the files required to restore your computer to its previous state could not be found.  Restoration will not be possible.ERROR Installing C:\Users\CHRISZ~1\AppData\Local\Temp\Pro_us29r7\qbooks\quickbooks.msiMSIreturned 1603: Fatal error during inst

Is QBs still selling CDs for their various versions?  My company wants to buy the Pro Plus 2021, but our internet download speeds are so awfully low that we are often frozen/locked up.  So we would need to install this program the old-fashioned way, with a disk.  Any help?  Thank you.

what is best? I have a working multi user 2018 setup, but do not need it right now because of previous quarantine. But winn need i

I am trying to backup. I have 3 company files and until just recently all have worked great. The largest file now gets this message-"QuickBooks was unable to back up your company file.  QuickBooks could not create a disk image." I verified. Next step is to rebuild... But needs to backup first. Help

I currently run Quickbooks Pro 2009 on my laptop (Windows 7).  I need to replace my computer soon and have read that Windows 10 does not support QB2009.  If this is true and I have to purchase a newer version, how can i transfer my company database to the new computer?

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We're on Quickbooks Desktop 2019 Pro Plus. We have a quickbooks company file with 10 years worth of info at 424000kb. The business team regularly experiences 6190, 816 errors. We do not want to start a completely new company file, because they will still have to go back in years frequently and will experience the same errors. Is there a way to get the past year or two isolated and start a new file from there? What are our options?

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Our company is currently using Desktop 2018 and we are in the process of upgrading to 2021.We took over the books for a company and the audit firm that was previously managing their books sent me a thumb drive of their Quickbooks file.  They are running Quickbooks 2021.First question:  Do I need to create a new company and then do restore backup using the thumb drive they gave me?  Will this upload all information including transactions?  I was going to follow the instructions provided here https://quickbooks.intuit.com/learn-support/en-us/manage-data/create-new-company-files-from-existing-ones-in-quickbooks/00/202624  but I would not want to remove the transactions from the copied file.Second question:  Should I wait to do this until after we've completed the upgrade to Quickbooks 2021 or would it be ok to perform it in the older version?

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I have to go in and re-validate our license every 2 weeks or so and I am wondering if there is a port or some feature of the anti-virus that is blocking QB from automatically validating.The main issue is that QB is syncing with Fishbowl shop software and the sync fails every time I have to go in and re-validate the license

Over 6 months ago, we changed from an HP to an Epson printer.  The Epson is the default printer in Windows (10).  Invoices, checks, statements, ... everything we print has gone to the Epson ... until today.  Today I discovered that * if I am at the "create statements" page and set the dates I want, etc. I have the choice to Print, Email, or Preview.  If I choose Print, the statement goes to the Epson printer. * However, if I choose Preview and I am looking at the statement, I then also have choices at the top of the screen, one of which is to Print.  If I choose Print on this screen, I do NOT get the normal Printer option display showing me which printer is to be used or any options, but instead the print is somehow sent to the old HP printer.   WHY and HOW?  Where are the settings for this, and WHY on earth would the design team in QuickBooks have the print result from this set of actions be different than selecting print from the Create Stateme

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Excel version 2016. QB 2011. Done it hundreds of times before, even after upgrading to Excel 2016. Never had any issues till today. I was trying to export a Client Balance report. Restarting QB did not help. Exporting as CSV file and opening in excel is okay, but I wanted the excel formatting. Thanks.

I tried to restore data from QuickBooks Advanced, and I was told in a previous message (cannot locate anymore) - we are able to restore partial data, for example we only want to restore 2021 data, all prior year data are not needed. However, when we actually do the restore, there is no such option to only restore partial data. The only option is to restore the whole data as of a point of time. Can anyone help this? Many thanks.

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Recently we updated our version of QB Desktop. Long story short, we now have 2 QuickBooksDB services running. I thought that the old service would be uninstalled with the update, but maybe that is not the case. Now we have QBDB27 and QBDB30. Is it safe to disable the old service?

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