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Manage customers and Income

Manage customers and Income

Manage customers and Income

1,631 Topics
2,898 Replies

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1631 Topics

chrisstuttard1985

Manage customers and Income

Why isn't the app working i can't open or create an invoice for the last 2 days I've updated app, cleared cache , restarted phone, internet is fine. not good enough

No text available

Manage customers and Income

Can you add a note to an invoice that is not visible to the recipient?

No text available

Manage customers and Income

Ho do I view a list of voided invoices

I want to see previously voided invoices

Manage customers and Income

How do I change my address that is shown on our invoices? We have moved and our invoices are showing our old address

No text available

Manage customers and Income

How to recover deleted invoice?

No text available

Manage customers and Income

How to add GST so it show in seperate on your invoice?

No text available

Manage customers and Income

SUDDENLY I CANNOT SEE MY GST COLUMN IN SUPPLIER PURCAHSE QB HOW DO i GET IT BACK?

I cannot find the cross line to drag the amount column over

Manage customers and Income

How do I search a customer statement by number?

No text available

Manage customers and Income

I am FULL ADMIN and can use "Customised Invoices" which we have set up however my users/employees do not have customised Invoices

No text available

Manage customers and Income

Can you get credit card payments from customers without using paypal?

No text available

Manage customers and Income

In the app on iPhone - when creating an invoice how do I change how product searches happen? When creating an invoice, I need to change it to product description searches

Not item code searches

Manage customers and Income

When sending invoices in a large batch they are being duplicated. Is there a step we are missing ? How can we avoid this reoccurring?

No text available

Manage customers and Income

I am trying to process a customer refund. The help file is outdated. It says on the invoice I should click on "more", then "refund", but it's not there. How do I do it?

No text available

murphysbrisbane

Manage customers and Income

Is there a way to link a bank payment thats paying multiple invoice amounts together to the separate invoices even when the total amount sent doesn't match invoice total

Sometimes a customer of mine will have a few invoices to pay and then they pay me the total amount in 1 bank transfer, I want to be able to link that bank transaction to my invoices but because the amount doesn't match the invoice amount it doesn't seem to want to link. Is there a way to link that transaction with my invoice or a way to mark it as paid without it making my reconciliation have issues. In the past I've marked things as paid and then my reconciliation gets messed up because it will double the invoice amount etc.

Manage customers and Income

forwarded invoice from email to qb email is rejected.

No text available

Manage customers and Income

making invoice from Web and its not coming up with company logo

can someone help me on invoice. company logo is not coming up on new invoice

Manage customers and Income

Sales transactions that are automatically posted to QuickBooks from Amazon or Ebay have been incorrect since 10/12. Is anyone experiencing similar problems?

It appears there is a posting problem where there is discrepancy in sale prices including/excluding GST.

Gillian-Smalley

Manage customers and Income

How do I deal with an invoice paid twice by the customer as I can't put it to the same invoice number?

I've already received the payment to an invoice from a customer and now they have paid for it again. How do I transact that?

Manage customers and Income

How can the "Accept card payments with paypal" payment option be automatically selected when an invoice is created?

I create invoices and the tick box is not selected is there a way to have it automaticly selected?

Manage customers and Income

How do I enter the date of job on new invoice?

How do I enter a job number?

dalegkelly-outlo

Manage customers and Income

Hi. How do I send a customer a receipt of paymet in the new app?

No text available

Manage customers and Income

Why can't I edit my invoices in the app anymore?

No text available

propotsinternational

Manage customers and Income

Using QB Online and they just changed the invoice layout. I've lost the field to add shipping and can't figure out how to get it back. Suggestions?

No text available

Rao-Muhammad-Talha

Manage customers and Income

this new update is making invoicing harder?

No text available

Manage customers and Income

How can I add an existing invoice to a project? I make our invoices via our quotes and we don't do them through projects. I don't want to lose any data or double up.

No text available

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