Manage Customers and Income

Subject: Issues with Automatic Retained Earnings and THB Multi-Currency Setup Hi Support Team, I am reaching out regarding two configuration issues in our QuickBooks Online account: 1. Retained Earnings & Year-End Closing: Our Trial Balance and General Ledger are not reflecting the automatic carry-forward of net income/loss into Retained Earnings as expected for the new fiscal period. Could you please help check if our Fiscal Year settings or system closing rules are configured correctly? 2. Currency Setting (Thai Baht - THB): We need to record transactions in Thai Baht (THB) and manage exchange rates, but the system currently does not allow us to select THB. Could you please guide us on how to properly enable Multi-Currency for THB, or assist in checking our Home Currency settings?

1.As we are at end of the year, i wanted to record accumulated depreciation of my all Fixed asset .2. i am not sure if we created a proper  depreciation account for  each Fixed Asset/type, hence i want the steps to create  and step to record the accumulated depreciation ,so the effect will take place .

My custom style form dun have the function to insert an image, either signature or QR code at end of the invoice.

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“Create Invoice,” I receive the following error message: “Something's not quite right.

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i just upgraded to quickbooks plus for the billable expense function but i cant even activate it now

my customers only received email and the statement of account is in wordings. I need the attachment to be in PDF and attached.

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I had encounter the message promptly for few products as mentioned above. I had checked the start tracking which is no problem with that. This issue make me unable to save my sales invoice. Please assist to resolve the issue as soon as possible.

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Option to add description or comment is missing for invoices on android. Can't select tax rates in invoices as well. I'm able to select the tax rates in sales receipt.

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I am unable to click on the tax rates when creating a invoice / receipt with quickbooks mobile on android.

The delivery order require to print out the service date in each item line, but sales order does not have date column. Please advise how to add column?

For example, I am supposed to be out of stock, but my inventory is showing 36 pcs

Invoice not saving

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