how do I can cancel a client's subscription

To cancel a wholesale client's subscription, follow these steps:

1. Sign in to your QuickBooks Online Accountant (QBOA) portal.
2. Click the Gear icon in the upper-right corner.
3. Select Subscriptions and billing.
4. Click on Accountant-billed subscriptions.
5. Locate and select the client's subscription/company file.
6. From the Action menu dropdown, select the option to Cancel.
7. Follow the on-screen prompts to confirm the cancellation.

Once canceled, the company file will move to a read-only state for a year before the data is permanently deleted, allowing data export if needed.

You can also browse this article to learn more about managing your clients: Manage your clients in QBOA.

If you have any additional questions, please feel free to revisit this thread.