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QuickBooks Q&A
Manage your account

Manage your account

1,279 Topics
2,146 Replies

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1279 Topics

My zip code is 380058. but at the time of sign up process, I could not write that zip code. Error reflecting that It was wrong code. What should I do?

No text available

3 months ago

DivyaModyCommunity Manager

Manage your account

Construction folks: what confused you most when you first set up QBO?

When you first started using QuickBooks Online for your construction business, what was the single thing that tripped you up most — something you wish someone had just told you from the start?Maybe it was figuring out which plan you actually needed, getting Projects set up, understanding how billable expenses work, or something else entirely. Whatever it was, we'd love to hear it — your experience could save the next person a lot of head-scratching!

3 months ago

ye4

Manage your account

how do I change my Accountant details?

No text available

from march 25 deposits appeared on accounts what are they?

what are deposits?

4 months ago

clean_organised

Manage your account

I am overseas and my company is operating in Melbourne Australia and my schedule is coming up in Bali time even though I have company settings for Melbourne Australia

No text available

How can i connect to ATO in GST? tried to connect but it show the error: QuickBooks is not connected yetAn application error has occurred while processing your request

error occur after i press on confirm that i have link I have called and set up the ATO connection

4 months ago

debbiejordan22-g

Manage your account

How to reactivate an old account

 Activate an old account

Quote still showing after invoice paid

Strange: issued the quote, quote accepted, quote converted to invoice and invoice is issued, invoice paid, invoice marked as paid & receipt issued. The quote is still there. This is the first & only time that this has happened.

5 months ago

ststephenswarrandyte

Manage your account

I cannot login to QuickBooks on my laptop but I can on my mobile. The mobile connected to my QuickBooks account I cannot access at this time.

When I am sent the four digit code, it’s sent to my mobile which I am unable to access at this time.

5 months ago

heather14

Manage your account

How do I Lodge the Taxable Payment Annual Report (TPAR) with the ATO straight from QuickBooks?

No text available

I would like to add one user in my business profile but not getting OPT as I am overseas so can I send otp in email

No text available

5 months ago

grab

Manage your account

Help! I am categorising entries in bank feed. There is a new box that pops up asking me to consider a specific chart of accounts. I would like to disable this pop up.

No text available

How can i renew my subscription? Is not working the service and i cannot renew

No text available

I HAVE JUST SUBSCRIBED ANNUALLY TO QUICKBOOKS. I AM UNHAPPY WITH THE PROGRAM, AM I ABLE TO GET A REFUND?

No text available

It's not letting me delete my account. I already cancelled my subscription. After I click the Delete button, it just keeps logging me out.

Can't find my company when I log in all my data has gone

No text available

I am trying to register with BEAM for superannuation payments and when I click the "register" button a message appears " an error has occurred" - anyone have any ideas?

No text available

Can you increase the font size?

No text available

7 months ago

mjgardenbags-yah

Manage your account

One user, no shared access, does that mean we can only use on one device or can we access on laptop and on phone but with just one user?

Or is it only we are allowed access to the website one at a time?

Error when adding a contractor?

Something unexpected happened... We're very sorry, but something has gone wrong. The details of this problem have been logged and we will be investigating to find out what caused it. If this issue persists, please contact us so we can help.

7 months ago

maureenalbion

Manage your account

Can i downgrade versions from Essential to simple start?

Downgrade versions

Can I set up a new company file within my existing Quickbooks account using the same credentials and then switch between the 2 companies at will?

The new company file will be used in managing the finances of our SMSF

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