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Home
QuickBooks Q&A (AU)
Manage your account

Manage your account

Manage your account

1,285 Topics
2,221 Replies

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1285 Topics

asked in Manage your account

My left hand menu is not appearing on my screen

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asked in Manage your account

How to customize the Ageing Details report to show ageing period on columns instead rows? Like Ageing Summary report, but showing the details of the invoices/bills.

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41

julieanne-juille

asked in Manage your account

Why doesn't the PAYG in the BAS report agree to the payroll reports? It's not out a payrun!

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01

asked in Manage your account

I am trying to download the quickbooks windows app - when the log in screen comes up I just get a black screen - any suggestions what I am doing wrong?

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61

asked in Manage your account

How do I permanently remove a QuickBooks account as I have 2 of the same and I only need one. The one I want to delete was a trial account. It still shows up on signup

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41

asked in Manage your account

My GST tab has been coming up with an UNEXPECTED ERROR please try again after some time. i have been trying for 3 days and no luck?Any help greatly appreciated

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21

asked in Manage your account

How do i enter mobile number into company phone in account settings?

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81

asked in Manage your account

I moved from Xero to Quickbooks Online since January 2019. PAYG amounts in Conversion journal aren't included in Payment summary. What can I do to report it correctly?

P/s: Tax code in Conversion journal was blank. I've amended journals with W1 & W2 tax code but not work. Thanks in advance.

01

asked in Manage your account

Does anyone know how to fix this:We encountered an error while processing the request. Error: CMN.ATO.AS.EM054 - Enter a Branch for the ABN or TFN you have provided.

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41

asked in Manage your account

How do I use new quickbooks? i have been using qb 7.2

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31

asked in Manage your account

I want to see the bank details of all transactions in registers and reports. Is that possible?

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81

asked in Manage your account

I haven't been able to get into invoicing whole day, the page kept loading, i tried like many times through out the day. Is there something wrong with Quickbooks server?

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11

asked in Manage your account

The system doesn't include the supplier credit in TPAR report, which means the report figure is larger than the P&L figure. Please advise how to fix this issue. Txs

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81

asked in Manage your account

Trying to elodge BAS and error message saying reporting basis is not what ATO was expecting. Called ATO and they advised all is ok their end. Appreciate thoughts?

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41

craftplastering1

asked in Manage your account

How do I bring up the dashboard?

No text available

21

asked in Manage your account

Hello! I'm looking to get some training - not online videos - but in real life training.... please help!I'm Melbourne based.

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asked in Manage your account

Can I add another business to my account?

No text available

71

newtone-springva

asked in Manage your account

I Try to do a pay using your software,I have add all the names of the payee already, what is the next step i need to do please?

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51

asked in Manage your account

My dashboard is not showing on left of screen

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21

asked in Manage your account

When exporting a report 'Sales by Product/Service, the data appears in excel as comma delimited. How to reformat this so that report data can be changed to number format

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41

asked in Manage your account

I am getting an error message going into the employees section. Something unexpected happened...

No text available

41

asked in Manage your account

When I select the GST tab I keep getting the message "An unexpected error occurred. Please try after some time." How do I fix this?

No text available

41

asked in Manage your account

When I lodge an STP a notification is sent to the Accountant as well as myself the book keeper. Can I stop this notification each week to the Accountant?

No text available

11

asked in Manage your account

I am trying to remove an application from my authorized list.User :- User Profile > Apps > Authorized Applications.There are 3 apps that cannot be removed...(Not used)

MacOS, tried three different browser types, Safari, Chrome, Firefox.All fail to remove the apps

163

asked in Manage your account

Hi. I have just read about your Bulk Reclassification Tool. Can you please tell me how i can have this added to our account.

No text available

91

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